Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, weāre helping build aĀ sustainableĀ economy where everyone can prosper. We support a wide range of digital payments choices, making transactionsĀ secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Merchant Cloud Commercialization
Overview
The Global Acceptance and Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, like Merchant Cloud, we are working on shaping the payment experiences of the future.
The Manager of Commercialization, Sales Enablement and Revenue Tracking will play a critical role in shaping and executing the go-to-market strategy for Merchant Cloud.
This global position is responsible for accelerating revenue growth, expanding market presence, creating compelling value propositions for key verticals, and working in partnership with regional stakeholders to drive accountability, pipeline tracking, market penetration and ultimately empowering sales teams to meet revenue targets.
The Manager of Commercialization and Sales Enablement will be responsible for supporting the development of our go to market strategy and commercialization efforts for Merchant Cloud. This role is pivotal in driving adoption, revenue growth, and market penetration through strategic partnerships with the Services organization and a hyper focus on empowering our sales teams.
Are you hyper-organized and capable of engaging stakeholders across the globe to create and manage pipelines?
Do you enjoy working on complex business problems and creating compelling go to market materials?
Are you adept at tracking product roadmaps and building business cases to justify investments?
Have you successfully managed regional pipelines and driven revenue through upselling and cross selling?
Are you hyper focused on sales enablement and equipping teams to drive conversions?
Role
We are looking for an energetic professional who is willing to jump into an ever-evolving team and hit the ground running. The Manager will have a proven track record of working effectively in a team to drive successful outcomes, exceptional analytical skills, and a strong commercial mindset.
More specifically, the candidate will be responsible for:
- Creating comprehensive commercialization packages and go to market materials for newly launched products and features. Strong influencing skills through visualisation of data and ideas required.
- Partnering closely with the Services organization to identify, structure, and execute upselling and cross selling opportunities within new accounts.
- Managing and continuously updating the sales pipeline across various regions to ensure sustained growth and prioritize high impact opportunities.
- Driving sales enablement initiatives, delivering training, playbooks, and resources that keep teams hyper focused on generating revenue and accelerating sales.
- Collaborating with regional teams and client facing groups to align commercialization strategies with local market needs.
- Leading KPI tracking and measuring the commercial impact of all launch and enablement efforts.
- Tracking the Merchant Cloud product roadmap and developing robust business cases to justify strategic investments and new initiatives.
All About You
- Proven experience working in the Mastercard Services organization including BMI, Security Services, and Customer Acquisition and Engagement.
- In depth understanding and prior experience in the payments industry with a strong grasp of relevant market trends.
- Strong knowledge and experience in the Acquiring and Gateway ecosystem.
- Prior experience in driving the adoption of digital commerce solutions.
- A results-oriented leader able to drive outcomes, with proven experience in developing go to market strategies for new products and delivering scalable solutions.
- Entrepreneurial and commercial mindset able to adjust to changing demands of the market, customers, internal strategies, and build partnerships across the organization.
- Excellent communications and influencing skillset to articulate the value of change and tie new strategies to overall business goals.
- Ability to lead cross functional and multi-location teams effectively.
- Organizational savviness to navigate a highly matrixed organization and resilience to thrive in a high pressure, goal-oriented environment.
- Strong problem solving and analytical skills, completely comfortable using data to support business cases and recommendations.
- Bachelorās degree required, MBA preferred.
- English fluency is mandatory.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercardās security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercardās guidelines.