Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, weāre helping build aĀ sustainableĀ economy where everyone can prosper. We support a wide range of digital payments choices, making transactionsĀ secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Automation Engineer
Role Overview
The Junior Automation Engineer will support operational excellence efforts by designing, building, and maintaining automation solutions that reduce manual effort and improve service reliability across MC&O. This role focuses on identifying repetitive, high-friction operational processes and transforming them into scalable, reliable automated routines using lightweight tools and scripting.
The ideal candidate brings an automation-first mindset, strong scripting fundamentals, and a desire to learn and grow while contributing to measurable improvements in efficiency, quality, and consistency.
Key Responsibilities
ā¢ Design, build, and maintain automation solutions to streamline recurring operational activities and reduce manual effort.
ā¢ Develop lightweight tools and scripts (Python preferred and other scripting languages as needed) to support:
o Monitoring hygiene and alert/noise reduction
o Metrics generation and reporting
o Workflow and tooling integrations
o Support for TRT execution and operational gating
ā¢ Identify operational pain points and high-friction processes, translating them into repeatable, automated solutions.
ā¢ Partner with operations, engineering, and support teams to understand workflows and automation opportunities.
ā¢ Validate automation outcomes using clear metrics to demonstrate improvements in speed, quality, and service reliability.
ā¢ Maintain clear, well-documented code and scripts suitable for production use.
ā¢ Continuously improve automation routines in alignment with SATās automation support and process improvement charter.
All about you
ā¢ Hands-on experience writing and maintaining production-grade scripts, with Python strongly preferred.
ā¢ Experience automating operational workflows, integrating with APIs and internal tools, and generating actionable reports or insights.
ā¢ Basic understanding of operational monitoring, alerting, and reliability concepts.
ā¢ Familiarity with scripting, automation frameworks, or tooling used in operational or support environments.
ā¢ Strong problem-solving skills and an eagerness to learn and apply automation best practices.
ā¢ Ability to work collaboratively in a team-oriented, fast-paced environment.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercardās security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercardās guidelines.