Analyst, Business Process Improvement

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Business Process Improvement

Job Description Summary
Overview

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

As part of Business Process Improvement Team, we manage the Procure to Pay process for 3rd parties and for Contingent Workers on behalf of Services Advisors & Consulting Services, and Marketing Services.

Role
• Manage contractual operations through the procure to pay (P2P) process
• Interface with business and suppliers on requirements for delivery
• Execute across Workday (personnel, Coupa (procurement), and Oracle (financial) systems to onboard contingent workers and fulfil 3rd party agreements
• Classify contract to the new Contingent Worker taxonomy
• Enter profiles into Workday
• Handling contractual operations and follow up
• Statement of Work preparation
• Vendor onboarding for Advisors Delivery and The Source integration for P2P
• Invoice receiving and tracking
• Payments to vendors
• Documentation of invoices
• Helping the coordination and communication of vendors
• Supporting other contractual and administrative works in case there is a need


All About You
• Minimum 2+ years of experience procurement with knowledge of service contracts
• Strong organizational skills
• Strong attention to details, multi-tasker, written and oral communication skills
• Familiar with Workday, Coupa and Oracle systems a plus
• MS Word and Excel skills
• Ability to work in fast paced dynamic environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.