Job Title
Director, Space & Occupancy
Job Description Summary
The role of the Director, SPO is to be responsible for all aspects of Space Management, Planning and Occupancy of a dedicated account team or within the Center of Excellence. The SPO Director leads a team of professionals responsible for translating business requirements into effective solutions aligned with the client workplace model and real estate strategy in the areas of space, occupancy planning, design, moves, FF&E and data management. This position is responsible for all space across the client’s portfolio.
Job Description
Essential Responsibilities:
- Define immediate and long-term client goals concerning the management and oversight of occupancy and utilization analysis, support of strategy solution, recommendations for executable planning solutions and accurate real estate allocation reporting
- Maintain a strong partnership with the client organization
- Develop a robust SPO delivery organization that can adapt in a fast-paced, dynamic environment
- Ensure all SPO deliverables are met including SLA and KPI requirements
- Direct the overall planning and development of new spatial activities and the activities of current projects and programs
- Work closely with peers on the account leadership team, other service lines and client representatives about proper staffing, future projects, and maintaining proper client relationships
- Ensure compliance with core program standards - all C&W tools, processes, templates and outputs standardized and customized to the client
- Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options and alternatives and recommendation of the best course of action for projects, processes and overall program operations
- Collaborate with facilities, PjM and client RE leadership for alignment and day-to-day operations. Recommends adjustments to processes when misalignment is identified
- Makes recommendations to enhance operational efficiency & service delivery. Ability to direct development of program tools and deliverables which accomplish recommended solutions
- Oversees the creation and maintenance of playbooks, templates and tools
- Coaches the team in providing effective space planning solutions and move management delivery for all project types (Expansions, Relocations, Consolidations, Refreshes) client relationship management, vendor relationship management, talent management and resource utilization
- Ability to direct the development of planning proposals, site assessments for space efficiencies, utilization metrics and supply & demand studies
- Ability to direct the delivery of project activities including relocations, restacks, renovations and consolidations
- Establish goals and objectives with timetables for the organizational unit and sub-units supervised
- Develop, present and maintain headcount budgets, forecasting and gearing ratios
Key Competencies:
- Show strong verbal presentation skills, ability to communicate to executive level
- Possess analytical, organizational and problem-solving skills with a focus on the long term, strategic vision
- Ability to process work quickly, accurately and with changing priorities
- Basic understanding of Corporate Real Estate and Financial concepts
- Strong team player who is adaptable and capable of driving change / change management
- Advanced skills in Adobe and Microsoft application suites in support of role function and broader Occupancy Planning as well as building presentations to present to executive level
- Advanced understanding of CAFM\IWMS (Serraview preferred) for Space Management
Education:
- Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.)
Important Experience:
- Seven+ years experience in a corporate real estate environment
AAP/EEO Statement:
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 136,000.00 - $160,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”