Senior Analyst, Business Analytics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Business Unit: Signify Health
Location / Logistics: Remote position in US with some travel required

Overview:
The Signify Analytics team is seeking a Senior Analyst responsible for analyzing, monitoring, and reporting on provider performance behaviors within the clinical network. Operating at the intersection of Clinical Success and Diagnostic and Preventive Services (DPS), this role will review datasets and build reports that assist leaders in refining the strategic oversight of the provider network conducting in-home and virtual health evaluations.

Roles & Responsibilities:

• Data Investigation & Intervention: Using primarily SQL, and Excel, retrieve, investigate, and analyze data on network providers’ performance (compliance, cancellations, quality, and DPS metrics), and prescribe targeted interventions to Clinical Network team leads.

• Clinical Excellence & Quality: Develop and implement data approaches to measure Clinical Guideline adherence and accelerate the integration of HEDIS performance measures.

• Coaching Optimization: Act as a liaison between DPS and Clinical Success, identifying providers appropriate for coaching and monitoring the efficacy of post-coaching interventions.

• Reporting & Deep-Dives: Complete ad-hoc reports, projects, and deep-dive diagnostics into provider operational performance to answer novel "why" questions from leadership.

• Process & Troubleshooting: Handle daily troubleshooting of program processes and create Standard Operating Procedures (SOPs) to clearly guide and document analytical workflows.

• Collaboration: Actively participate in staff meetings, conference calls, and cross-functional working sessions to present findings and align on strategic goals.

Basic Qualifications: 

• Bachelor’s Degree in relevant discipline (Business, Statistics, Math, Computer Science or a related discipline)

• 3 or more years of prior relevant experience in analytics, reporting, performance management, or resource/capacity planning 

• 2 or more years experience in writing SQL queries

• 1 years of relevant experience developing presentation materials and delivering data-driven insights to external clients or senior stakeholders

• Experience using Google suite to include sheets, slides and calendar management

• Experience using Excel spreadsheets and/or PowerBI

• Must be able to travel at least 10% to Dallas office location for team meetings

Preferred Qualifications: 

• Prior healthcare experience desired

• Strong attention to detail, critical thinking, and the ability to see the bigger picture

• Proven ability to support multiple projects/responsibilities simultaneously, while ensuring deadlines are met and goals are accomplished

• Clear communication and presentation skills (verbal/written)

• Past healthcare experience or an understanding of Medicare, Medicaid and Commercial offerings.

• Past experience with call center operations and analytics preferred

• Strong analytical skills combined with proficiency in understanding, representing, and communicating data-driven analysis to various departments by taking data and telling a story

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/16/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.