Job Requisition ID #
Position Overview
Autodesk Water is a leading innovator in software for the water industry. As a Emerging Solutions Sales Specialist in our Water Products Adoption team, you will lead our pre-sales efforts to grow customer adoption of our Info360 Asset SaaS solution in North America. You will use your combination of water industry knowledge, business strategy expertise, product knowledge and consultative selling skills to expand penetration in our target markets. This is an exciting opportunity to influence the knowledge and presence of Water industry software solutions and help Autodesk's goal of achieving a more sustainable water future.
Responsibilities
Expand penetration of Info360 Asset within water utilities and engineering service providers by understanding customer needs and demonstrating how Info360 Asset delivers value to their organizations
Collaborate with other team members to provide technical expertise during the pre-sales process. This includes mapping product capabilities to customer's needs, providing product demonstrations, and highlighting the benefits it can bring to the customer's water practices
Collaborate with the Info360 customer success and adoption teams to ensure a smooth onboarding process for new customers based on the customer value proposition established in the presales process
Guide customers during the Info360 trials or pilots. This includes establishing goals with the customer including relevant timelines and periodically checking in with customers on their progress. This also involves providing technical support, answering questions, and helping customers understand how to best use the product
Collect, analyze, and communicate customer feedback and ideas to the product and engineering teams to help improve the product
Navigate and manage the customer's procurement process, which can include coordination between with their legal, security, and finance departments and Autodesk teams. This could involve facilitating contract negotiations, addressing security concerns or requirements, and handling discount or pricing requests. Work closely with internal teams to ensure all customer requirements are met and any obstacles in the procurement process are effectively addressed
Seamlessly transition customers to the Customer Success teams when a customer moves forward with their subscription. This includes ensuring that the customer and adoption teams have all the necessary information and resources to implement and adopt the software successfully based on the established use cases in previous engagements
Work with other team members to identify opportunities for upselling and cross-selling within existing accounts
Provide customer point-of-contact for support during evaluation phase for Info360
Establish and execute on a playbook for guiding new customers through their journey in getting started with Info360
Track key customer metrics and share these with management. This could include metrics related to customer satisfaction, product usage, trial conversions, or other key success indicators for customers being successful with Info360 products
Minimum Qualifications
5+ years of professional pre-sales experience with a complex software technology – preferably within the water/wastewater space
Excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction
Bachelor's Degree (preference for Engineering, IT, Business)
Experience managing multiple complex sales of cloud-based software
Have consistently succeeded in achieving annual goals in your sales/pre-sales roles
Preferred Qualifications
Require knowledge and experience such that the incumbent can understand the full range of relevant principles, practices, and practical applications within their discipline
Solve complex problems of diverse scope by taking a new perspective on existing solutions and applying knowledge of best practices in practical situations
Use data analysis, judgment, and interpretation to select the right course of action. Apply creativity in recommending variations in approach
Work independently, with close guidance given at critical points. May begin to act as a mentor or resource for colleagues with less experience
A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career oriented, journey-level position. Has a complete knowledge of company products and services
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise
Responsible for selling the company’s products or services, developing new accounts and/or expanding existing accounts
Normally receives little instruction on day-to-day work, general instructions on new assignments
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
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Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
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