Administrative Manager, Behavioral Sciences Team

Summary:

For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals. The Behavioral Sciences Team (BST) team plays an integral role in the ASPCA's commitment to champion good animal welfare and protect animals from cruelty. We are looking for a Manager, Administration to oversee the daily administrative functions and manage various projects for the department.

The right candidate for this position is so much more than a resume - please take advantage of your cover letter to tell us why you are the one we are looking for!

The application for this position will be open until 5pm EST on Tuesday, May 12.

Who We Are

The BST supports behavior programs across the ASPCA to safeguard the behavioral health of our animals. The BST’s work focuses on:

• Promoting a holistic approach to the care of ASPCA animals that balances physical and mental wellbeing. We ensure organization-wide alignment of shelter behavior best practices, foundational tools, and behavioral data management.
• Advancing science-based processes and protocols in shelter behavior, including enrichment, socialization, and behavior modification, to improve quality of life of sheltered animals, reduce euthanasia of animals with treatable behavior problems and expedite pathway planning decisions for animals unsuitable for rehabilitation. Through strategic applied research in shelter animal behavior, we prepare ourselves and the field to care for a growing number of at-risk animals.
• Establishing psychological harm as legally cognizable animal cruelty so that animals suffering emotional trauma receive the same protections under the law as animals suffering physical harm.
• Supporting ASPCA’s cruelty and disaster operations through forensic behavior documentation, consultation, research, and subject matter expert testimony. We work closely with Legal Advocacy & Cruelty Response, National Field & Disaster Response, Forensic Science and the Cruelty Recovery Center (CRC) by deploying for animal removals, providing low stress handling, conducting forensic behavior evaluations, and supporting shelter behavior programs at temporary field shelters.

What You’ll Do

The Administrative Manager for BST is responsible for overseeing the daily administrative functions and managing various projects for the department. To succeed in this role, the Admin Manager thrives in a fast-paced environment, managing multiple people’s schedules, booking travel, creating meeting agendas, contributing to documenting, strategizing and driving projects forward, monitoring the budget, copy editing documents and drafting internal communications. The Admin Manager is a strategizing, multi-tasker who maintains a positive and solution-focused attitude, works as part of a cohesive team, and collaborates with various teams across the organization to ensure BST is working efficiently towards our 2030 goals.

• Administrative Manager reports directly to the Vice President, Behavioral Sciences Team and has no direct reports.

Where and When You’ll Work

• This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States.
• This role will be expected to work a schedule that aligns with standard working hours in the eastern time zone and requires the ability to work evenings or weekends on occasion when needed.
• This role requires willingness to work flexible hours, long days, and weekends, as required; available to be on-call for last minute deployments.
• Ability and willingness to travel up to 5% annually, as needed.

What You’ll Get

The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor.  You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to Careers@aspca.orgmailto:Careers@aspca.org for more information. 

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental and optional vision coverage.

• Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.

For more information on our benefits offerings, visit our website.     

Responsibilities:

Responsibility buckets are listed in general order of importance. They include, but are not limited to:

Administrative Oversight and Management

• Perform administrative functions for BST, including scheduling, meeting planning, department-wide communications, expense report support and review, vendor setup, travel planning, etc.

• Schedule departmental meetings, prepare agendas, keep detailed notes.

• Supervise, train, and coordinate schedules and tasks for temporary staff.

• Manage and provide logistical support to BST staff for meetings, events, webinars and conference presentations to include travel/accommodations, development, recording minutes, and keeping time.

• Maintain employee contact records; update and distribute employee directories.

• Document, refine, and maintain the collection, distribution, archiving and maintenance of departmental documentation, including program updates, training activities, metrics, planning documentation, and reports.

• Manage communications including all-staff announcements and inquiries to/from departmental mailboxes.

• Participate and conduct in onboarding new personnel.

• Facilitate recruiting process for interviewing candidates, including setting up interviews and providing forms and follow up as required by hiring managers.

• Create presentations, spreadsheets, surveys, and other documents supporting BST activities.

• Track and report progress on program/training teams in applying for continuing education credit.

• Partner with Finance, IT, the People Team, Facilities and other ASPCA departments to address and resolve BST needs.

• Explore new technologies in use at the ASPCA, make recommendations where appropriate and tutor BST staff when implementing new tools.

• Monitor Workplace for posts relevant to the VP, BST.

• Support with or oversee special projects and initiatives as assigned by VP, BST.

• Manage tracking org-wide for Low Stress Handling (LSH) and Fear Free trainings on Airtable, to provide immediate support for new staff, tracking of progress towards 100% staff participation, and real time reporting for leadership.

Project Management

• Manages projects from initiation to completion: crafts and monitors project timelines, identifies definable tasks and action items, and proactively encourages the timely completion of project deliverables.

• Collaborate with stakeholders to ensure project goals align with departme