Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.
A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Are you looking for a fantastic career opportunity? Arrow Electronics, is looking for a Customer Sales Specialist for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech!
What Youâll Be Doing:
Responsible for the day-to-day sales support and customer service tasks for specified customers and assigned accounts.
Researches and responds to customer inquiries expeditiously and with accuracy.
Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
Ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion and within our service level expectations.
Works as closely with your team members within a shared work queue to ensure workload balance and consistency in customer experience.
Manage the overall account relationship and the day-to-day sales activities by providing service and support to the assigned customer base
Owner of the overall Quote to Order Processes and order preparation for specified customers, coordinates resources and processing of quotations, works with management to set pricing
Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems, provide proactive notification to customer of changes to delivery status
Liaison between sales team- ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion
Ongoing Sales Support activities for the Order to Invoice process. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs
What We Are Looking For:
Typically requires a 4-year degree and 2â4 years of experience in customer service, sales, buying, planning, or procurement.
Intermediate knowledge of Microsoft Excel.
Excellent verbal and written communications skills; must be fluent in English.
Knowledge of Oracle ERP and Salesforce are a bonus.
Work Arrangement:
Hybrid: 3 days in office / 2 days work from home
Whatâs In It For You:Â
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. Thatâs why we offer competitive financial compensation, including various compensation plans and a solid benefits package:
30 days of Christmas bonusÂ
40% vacation premiumÂ
12 vacation days plus 2 floating days + sick days + holidays
Vision and Dental AssistanceÂ
Life InsuranceÂ
Healthcare InsuranceÂ
10% Food/Pantry VouchersÂ
Restaurant VouchersÂ
13% Savings FundÂ
Tuition reimbursementÂ
Wellbeing programÂ
E-learning Â
Access to Arrowâs Employee Discount ProgramÂ
Growth Opportunities, and more!Â
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$23,983.33 - $26,845.00 MXN Monthly
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