Senior Business Operations Specialist

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Hsinchu,TWN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Position Summary

This Senior Business Operations Specialist is a strategic, business‑critical position accountable for converting customer demand into executable orders and delivering predictable revenue outcomes, while ensuring commercial integrity and compliance.
As a senior partner, you will work closely with Sales, Finance, Legal, Manufacturing, and Logistics to navigate complex order structures, assess risks, and drive informed decisions. You will have full ownership of the end‑to‑end order lifecycle for semiconductor capital equipment, balancing customer commitments, operational feasibility, and revenue impact to deliver a best‑in‑class customer experience.

Key Responsibilities

• Own and manage the end‑to‑end order management process, from forecast and order creation to shipment, billing, and revenue recognition.
• Partner closely with Sales to support opportunities, quotations, and customer orders.
• Work cross‑functionally with Finance, Manufacturing, Logistics, and Legal to ensure customer commitments are met.
• Maintain accurate forecasts and order data in ERP systems and customer portals.
• Handle customer inquiries and issues independently and drive timely resolution.
• Ensure orders and shipments comply with contract, tax, trade, and internal policy requirements.
• Coordinate global shipment readiness to support on‑time delivery and revenue realization.
• Ensure required documentation is complete and audit‑ready.
• Identify opportunities to improve processes and ways of working.

Requirements

• Experience in order management, sales operations, customer operations, or sales support, preferably in semiconductor, manufacturing, or high‑tech industries.
• Strong business mindset with understanding of how orders, logistics, and revenue are connected.
• Experience working with ERP systems (SAP preferred).
• Ability to manage complex orders and multiple stakeholders.
• Strong analytical skills and attention to detail, while understanding the bigger business picture.
• Good communication skills and ability to work cross‑functionally.
• Proactive, independent, and comfortable taking ownership and responsibility.

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Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.