At Lago, weâre on a mission to make billing simpler, more transparent, and more adaptable for SaaS companies.
As the leading open-source billing platform, we empower businesses to build flexible pricing models and scale with confidence. Weâve raised over $22 million in funding from top-tier investors including Y Combinator and FirstMark, reflecting strong confidence in our vision and growth.
Our platform has garnered over 9,000 stars on GitHub, a testament to our active and growing developer community. Companies such as PayPal, CoreWeave, Synthesia and Mistral.ai choose Lago for their billing.
Weâre a team of ambitious, focused individuals who work together to solve hard problems with excellence and accountability. At Lago, we value reliability and proactivityâwe trust each other to own tasks, drive them to completion, and adapt quickly. While we encourage you to try fast and âfail fastâ, we also expect you to learn fast: make mistakes, but donât make the same one twice.
If youâre excited by challenges and want to grow alongside a high-performing, supportive team, this is the place for you.
At Lago, Forward-Deployed Engineers (FDEs) are engineers embedded with customers.
They build, integrate, and optimize Lago in production environments: ensuring adoption, scalability, and impact.
This role blends engineering depth with delivery ownership and customer collaboration.
Youâll write code, deploy systems, and translate real-world use cases into product-ready insights.
FDEs are not part of the reactive support queue, and theyâre not isolated in core product development. They sit at the intersection of engineering and delivery: the engineers who turn product flexibility into customer success.
Own technical delivery for Tier 1 customers: from architecture design to deployment.
Build custom integrations, connectors, and workflows using Lagoâs Ruby on Rails APIs, React, and TypeScript stack.
Design data ingestion pipelines and automation scripts (PostgreSQL, Redis, Kafka).
Configure and optimize billing, metering, and event processing setups tailored to customer environments.
Collaborate with Support Engineers on reliability handoffs and Core Engineering on product extensions.
Write reusable code, documentation, and best-practice templates for future implementations.
Surface recurring patterns or feature gaps to Product and Engineering for roadmap input.
Mentor customer teams on Lagoâs architecture, SDKs, and deployment patterns.
A software engineer/technical expert who thrives in hands-on, customer-facing environments.
Experienced in Ruby on Rails, React or both.
Enjoys designing integrations, data pipelines, and technical architectures.
Communicates clearly, balancing technical detail with customer empathy.
Resourceful and comfortable navigating ambiguity.
Eager to work across code, delivery, and customer experience.
Youâre not part of reactive support queues: you plan, build, and deliver.
Youâre not detached from customers: you embed and advise.
Youâre not limited to writing specs: you ship and document your work.
Youâre not chasing short-term fixes: you design systems that scale.
4+ years of experience working closely with APIs and SDKs (in Ruby/React would be a bonus but can be multiple languages)
Deep understanding of REST APIs, authentication, and integration patterns.
Strong SQL and data modeling skills (PostgreSQL, Redis, Kafka a plus).
Experience designing and deploying production-ready integrations.
Excellent written and verbal communication skills for both technical and non-technical stakeholders.
Proven ability to manage delivery timelines and coordinate across teams.
Nice to have
Experience in technical consulting, professional services, or customer engineering.
Familiarity with Terraform, Docker, or CI/CD environments.
Background in billing, payments, or developer platforms.
Prior contribution to open-source or customer-led product delivery.
Growth path
Technical: Senior â Core Engineering / Product Architecture.
Cross-functional: Product Manager.
Leadership: FDE Lead â Head of Professional Services / Customer Engineering.
FDEs form the bridge between engineering and real-world adoption: turning technical capability into customer outcomes.
Work on a product loved by engineers and product teams
Join a lean and ambitious team building foundational infrastructure
Contribute to an open-source project with real-world impact
Competitive compensation and early equity in a fast-growing company
Ready to Build with Us?
If youâre excited about joining a high-talent team to solve meaningful problems and help businesses thrive, weâd love to hear from you. Apply today and letâs build something remarkableâtogether.
Location type: Remote
Primary Location: Remote USA
Team : GTM
Work Type: Full Time/Permanent Contract
Salary: $90,000-$110,000 USD per year
(Applicants must be based in the location specified for this role. Applications from other locations will not be considered.)
Lago