Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide â including Brex, Rippling, Navan, Qantas, SHEIN and many more â with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If youâre ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and youâre motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zeroâtoâone ideas into real products, and you âget stuff doneâ end-to-end. You use AI to work smarter and solve problems faster. Here, youâll tackle complex, highâvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, letâs build whatâs next.
Weâre hiring a Head of Sales, SME, North America to build and lead a worldâclass, highâgrowth commercial engine across the region. You will own new business, account expansion, and GTM partnerships, with a mandate to scale a highâperforming sales organization and crack productâmarket fit in new verticals, including eCommerce, software & technology, trading, import & export, and manufacturing.
This is a handsâon leadership role for a highâenergy, commercially obsessed builder who loves being in the field with customers as much as they enjoy designing the systems, processes, and talent strategy behind a topâtier sales organization.
Location: Based in New York, with the ability to travel across North America and occasionally internationally as needed.
Own new business revenue, expansion, and retention targets across North America.
Lead and scale our frontâbook sales teams (AEs and SDRs) to drive highâquality pipeline and consistent new customer acquisition.
Design and implement the sales operating model across segments, territories, and verticals (including eCommerce, software/tech, trading, import/export, and manufacturing).
Establish and continuously improve sales processes and methodologies â from discovery, qualification, and value articulation through to negotiation and closing.
Build the recruiting framework for sales: define profiles, interview loops, and assessment criteria; partner with Talent Acquisition to hire and onboard topâtier sales and AM leaders and ICs.
Implement best practices in forecasting, pipeline hygiene, territory planning, and quota setting, in close partnership with RevOps and Finance.
Personally lead executiveâlevel discovery, solutioning, and deal execution with strategic prospects and customers.
Act as a trusted advisor to Câlevel and VPâlevel stakeholders across our target industries, bringing a deep understanding of payments, FX, and financial operations.
Champion Airwallex in the market through customer meetings, events, and partner engagements, setting the bar for what great looks like in senior client interaction.
Be a cultureâbuilder who sets a highâenergy, highâownership tone for the North America sales organization.
Coach and develop managers and ICs through structured 1:1s, deal reviews, and regular training on discovery, objection handling, and closing.
Instill a learning and experimentation mindset â continuously test new approaches, share learnings, and raise the bar on performance and craftsmanship.
Partner closely with Product, Marketing, and Risk to identify and validate productâmarket fit in new verticals and segments.
Bring structured market, customer, and competitive insights back into product roadmaps and GTM strategy.
Define and refine our ideal customer profiles, use cases, and value propositions across eCommerce, software/tech, trading, import & export, and manufacturing.
Proven sales leader: You have significant experience leading highâgrowth B2B sales organizations (ideally in payments, fintech, or software/technology) with clear ownership of new business and expansion targets.
Builder of teams and culture: Youâve built or scaled sales teams from the ground up, including hiring, onboarding, and developing AEs, SDRs, and Account Managers, and are known for creating a highâperformance, highâtrust culture.
Process and systems thinker: You bring a disciplined approach to sales operations â from discovery frameworks and sales methodologies to forecasting, pipeline management, and tools.
Exceptional coach and communicator: You are an inspirational leader who can attract talent, set clear expectations, and coach people to their next level; you communicate complex ideas simply and persuasively.
Customerâobsessed and commercially sharp: You love spending time with customers, understanding their businesses deeply, and structuring creative, winâwin deals that drive longâterm value.
Curious, highâhorsepower operator: You learn fast, ask great questions, and thrive in an environment with ambiguity, pace, and high expectations.
Vertical experience (nice to have): Experience selling into eCommerce, software/SaaS, trading, import & export, or manufacturing is a strong plus.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We donât regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, o
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