1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The 1Password Sales Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our Sales Engineers are well known and respected as experts on the product, trusted advisors to our sales teams and customers, and a sought-after resource for a wide variety of customer engagements. The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password.
This is a dual-scope leadership role combining two distinct but deeply complementary responsibilities. As Manager, Sales Engineering, SMB EMEA, you will lead and develop a high-performing team of Sales Engineers across the SMB segment. Alongside this, as Sales Acceleration Lead, you will serve as the initial SE talent owner for SaaS Manager and Unified Access — a specialist overlay remit focused entirely on building SE capability, driving process, and enabling the broader team. This is not a commercial ownership role; there is no revenue or quota responsibility attached to the Sales Acceleration function.
You will report to the Senior Manager, Sales Engineering, and work in close partnership with regional SE leaders, Sales leadership, and cross-functional stakeholders to build the next chapter of the SE journey at 1Password.
This role is ideal for a technically strong, strategically minded leader who thrives at the intersection of people leadership, product specialisation, and operational innovation — including a genuine enthusiasm for harnessing AI to transform how Sales Engineering teams operate.
This is a remote opportunity within the UK
What we're looking for:
2+ years of experience leading a team of highly technical individual contributors, ideally within a SaaS Sales Engineering function or equivalent experience.
Previous hands-on SE experience with a strong technical background; ability to step in on demos and complex customer engagements when needed
Demonstrated experience leading teams through fast-paced change and periods of organisational growth
A positive, empowering leader who builds healthy, psychologically safe environments where people are supported, challenged, and celebrated
Deep understanding of SMB customer needs, decision-making dynamics, and security software requirements
Experience across a wide range of business environments and customer engagement models
Excellent organisational skills to manage both complex customer engagements and high-impact internal projects simultaneously
Strong familiarity with SaaS Manager and/or Unified Access solution categories, or the ability to quickly develop deep expertise in these areas
Experience developing SE talent in specialist or emerging product areas, including building the knowledge base and confidence of a broader team
Ability to design and deliver structured enablement programmes, playbooks, and engagement frameworks that equip SEs to operate effectively in specialist solution areas — without holding commercial accountability
Experience defining clear SE engagement models and processes for overlay or specialist functions, ensuring smooth collaboration with Account Executives and core SE teams
Comfortable owning the SE talent and readiness dimension of a product motion, serving as the bridge between product knowledge and field execution
A genuine interest in and working knowledge of AI tools, workflows, and agent-based capabilities
Proven ability — or clear ambition — to identify opportunities where AI can reduce manual effort, improve consistency, and drive scale within a Sales Engineering organisation
Experience designing or contributing to process improvements that improve team efficiency and customer interaction quality
A highly effective communicator who excels at working cross-functionally, building strong relationships across Sales, Product, Marketing, Enablement, and Partnerships
Ability to translate complex technical concepts clearly for both technical and non-technical audiences
What you can expect:
Lead, coach, and develop a team of SMB Sales Engineers across EMEA, fostering a culture of curiosity, collaboration, and continuous improvement
Partner with SMB Sales leadership to refine and improve engagement and escalation processes, ensuring SE capacity is deployed effectively
Analyse call volume, engagement patterns, and team metrics; report on OKR progress and key performance indicators to senior leadership
Contribute to highly effective onboarding, development, and career growth programmes for current and future team members
Work with HR and Talent to continue to grow the EMEA SMB SE team in line with business needs
Support our Channel Partner Programme in collaboration with the Partnerships team
Scope note: The Sales Acceleration remit is an SE talent and enablement function. This role holds initial ownership of SE readiness, process, and capability for SaaS Manager and Unified Access — it does not carry commercial ownership, revenue targets, or quota responsibility. Commercial accountability remains with the relevant Sales teams.
Serve as the initial SE talent owner for SaaS Manager and Unified Access across EMEA, establishing the SE foundation needed to support these product motions at scale
Define and build the SE engagement model for these solution areas, including how SEs are activated, how engagements are structured, and how knowledge is transferred back to the broader team
Design and deliver enablement content, training sessions, and technical playbooks that build capability and confidence across the wider SE organisation, enabling the team to self-serve on these product areas over time
Lead customer-facing SE engagements where specialist depth is required — including discovery sessions, product demonstrations, technical deep-dives, and stakeholder conversations — acting as a resource to the core team rather than owning the commercial outcome
Work closely with Product and Marketing to ensure SE teams are ahead of the curve on product developments, positioning, and competitive landscape for SaaS Manager and Unified Access
Track and report on SE readiness, enablement coverage, an
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