We are seeking a detail-oriented Billing Specialist to join our Finance Operations team. This role is responsible for managing the end-to-end client invoicing process across multiple billing streams, including projects, recurring services, product orders, and field service engagements.
The ideal candidate thrives in a fast-paced, high-volume environment, demonstrates exceptional attention to detail, and is comfortable interpreting contracts and billing terms to ensure invoices are accurate, compliant, and delivered on time. Strong communication skills and a collaborative mindset are essential, as this role regularly partners with internal teams and external clients.
Key Responsibilities
• Manage the assigned invoicing board in ConnectWise, ensuring timely and accurate billing
• Generate invoices for:
1. Projects
2. Recurring agreements
3. Product orders
4. Field service engagements
• Review billing transactions for alignment with:
1. Contractual terms
2. Statements of Work (SOWs)
3. Purchase Orders (POs)
4. Approved project scope
• Perform pre-invoice quality audits to ensure accuracy and complete supporting documentation
• Validate invoice details against source documents such as:
1. Sales orders
2. Service tickets
3. Project milestones
• Apply correct sales tax based on customer location and transaction type
• Post finalized invoices to the ERP system, ensuring correct general ledger (GL) coding
• Support month-end close activities and ensure proper accounting period cut-offs
• Distribute invoices according to customer-specific delivery requirements
• Respond to client billing inquiries and collaborate with internal stakeholders to resolve discrepancies
• Maintain clear documentation and audit trails for all billing activity
Required Skills & Qualifications
• 1–2 years of experience in billing, invoicing, or accounts receivable
• C1 English
• Ability to read and interpret contracts, SOWs, and purchase orders
• Experience using ERP and billing systems (ConnectWise preferred)
• Basic understanding of revenue recognition and deferred revenue (plus)
• Strong Excel skills, including:
1. Lookups
2. Data validation
3. Basic reconciliations
• Exceptional attention to detail and accuracy
• Analytical mindset with the ability to identify and resolve billing discrepancies
• Strong written and verbal English communication skills
• Ability to manage multiple deadlines in a high-volume environment
• Collaborative, proactive, and client-oriented approach
• Experience working remotely and managing tasks independently is a plus
#SolvoGlobal
#LI-PROMOTED
#LI-Remote