Youâre not the person who will settle for just any role. Neither are we. Because weâre out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, youâll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, youâll help us deliver better care for billions of people around the world. It starts with YOU.Â
The Kimberly-Clark Professional (KCP) CX & Marketing organization aims to be an innovative, âcustomer-firstâ thought leader and invaluable business partner to all industry end users and distributors by providing insights-driven solutions that meet unique needs. The team strives to exceed Channel and End User expectations with unparalleled thought leadership and innovative category technology, resulting in relevant solution bundles that maximize KCP's competitive advantage, share leadership, volume growth, and best-in-class partner status. Their Purpose is to unlock quantifiable growth through brand leadership for long-term market dominance. The Vision is to be a united team focused on customer needs, innovative marketing, and data-driven execution. They prioritize transparency, a customer-centric approach, data-driven decisions, and empathetic collaboration. Upholding values of integrity, curiosity, tenacity, agility, and inclusivity, the team is committed to continuous improvement and adapting to changes while celebrating diversity as a strength.
The Sr. Manager of Customer Data Strategy & Advanced Analytics is both a strategic and technical leader responsible for unlocking value from customer data by driving and executing the Marketing & CX customer data strategy, architecture, and advanced analytics initiatives. This role defines the customer data strategy and leads advanced analytics initiatives that drive measurable impact across acquisition, engagement, retention, and cost-to-serve.  The Sr. Manager leads the design and deployment of scalable, intelligent solutions that power personalization, predictive modeling, and AI/ML enablement across the customer lifecycle. This role owns the strategy, technical execution, and performance of MCX analytics platforms and models, ensuring alignment with business priorities and transformation goals.Â
The role requires a mindset of continuous curiosity, innovation, and a passion for solving complex, high-value business problems using data. The ideal candidate will challenge conventional thinking, explore new methodologies, and continuously seek better ways to deliver insights and outcomes.Â
As the strategic thought-partner to marketing, product, and CX teams, this role ensures that models are not only builtâbut deployed, adopted, and optimized to deliver business outcomes. The role also establishes governance for ethical AI use in marketing and CX and ensures the MCX organization is AI-ready across platforms and processes.Â
In this role, you will:
Customer Data Strategy & ArchitectureÂ
Advanced Analytics & AI/ML LeadershipÂ
Model Deployment & OperationalizationÂ
Governance & Ethical AIÂ
Cross-Functional Enablement & CommunicationÂ
About Us
HuggiesÂŽ. KleenexÂŽ. CottonelleÂŽ. ScottÂŽ. KotexÂŽ. PoiseÂŽ. DependÂŽ. Kimberly-Clark ProfessionalÂŽ. You already know our legendary brandsâand so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldnât exist without talented professionals, like you.
At Kimberly-Clark, youâll be part of the best team committed to driving innovation, growth and impact. Weâre founded on more than 150 years of market leadership, and weâre always looking for new and better ways to perform â so thereâs your open door of opportunity. Itâs all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, weâre constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, youâll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, youâll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
Required:Â
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