IQVIA is seeking a Project Support Coordinator, to provide administrative support to the field based staff of complex multiple projects, and helping with the smooth running of day to day activities for the team. This will be a varied and busy role, where strong administrative experience, excellent communication skills and ability to work autonomously are essential.Ā
The successful candidate will be an effective communicator with an excellent telephone manner, ideally with experience of working within a support / call centre role who can demonstrate strong IT/data skills, strong time management skills and is proficient with MS Office packages and ideally CRM knowledge.
RESPONSIBILITIES
ā¢ To work collaboratively across the Team Coordinator function, and understand how the function contributes to the Commercial business.
ā¢ To be the first point of contact for all queries relating to the project, handling and addressing issues where appropriate, or else directing queries to the most appropriate contact.
ā¢ To follow processes and procedures (new employee, leaver, transfer) and work with departments (HR, Fleet, Resourcing, HR-PSC, Amex, BT etc.) to ensure effective team administration. Ensure that systems are updated accordingly.
ā¢ To track levels of absence, identify sickness trends within the project and highlight cost implications as appropriate.
ā¢ To facilitate production and documentation of presentations and organize team/customer meetings, finalizing minutes in collaboration with Project Director
ā¢ To support Month end administration, ensuring daily rates are allocated to field teams along with relevant time sheet, accurately collate information in connection with the Rolling Forecast, within project deadlines. To conduct financial tracking for project revenue recognition and liaising with Management Accounts.
ā¢ To undertake diary management of Project Director
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
iqvia