JOB SUMMARY
The Laboratory Key Account Manager is responsible for creating, driving, and securing long-term strategic partnerships with targeted IDEXX Veterinary Laboratory key accounts in Korea. This role owns overall account strategy, marketing collaboration, contract negotiation, and management of revenue and profitability.
The position requires a high level of collaboration with Korea sales team, including Regional Sales Managers (RSMâs), Inside Sales Representatives(ISRâs) and crossâfunctional teams to deliver integrated value propositions, maximize customer success, and support sustainable business growth for IDEXX laboratory services.Â
PRIMARY DUTIES AND RESPONSIBILITIES:
Develop and execute strategic business plans for assigned laboratory key accounts to ensure long-term growth and partnership success
Build andmaintainstrong, trusted relationships with key decision-makers and influencers within customer organizations
Leadagreementnegotiations, including pricing, service scope, and commercial terms, ensuring alignment with IDEXX business objectives
Own revenue growth, profitability, and performance KPIs for assigned key accounts
Collaborate closely with RSMâs and cross-functional teams (Marketing, Customer Support, Operations, and Services) to deliver coordinated and effective customer solutions
Identifycustomer needs and market opportunities to deliver tailored laboratory solutions and value-based proposals
Plan and manage projects related to key account initiatives, ensuringtimelyexecution and measurable outcomes
Deliver impactful presentations, business reviews, and strategic discussions atboth customer and internal company level
Monitor market trends and competitive activity, providing insights to support strategic decision-making
EDUCATION:
REQUIRED SKILLS AND ABILITIES:
As someone internal to IDEXX, you have led projects internally on yourteam,you get along great with your team members, and others really look to you as an informal leader who drives results.âŻ
Minimum of 3 years of proven success in large or key account management
Sales experience within the veterinary or animal health industry isrequired
Strong ability to work in a highly collaborative, team-oriented sales environment
Excellent presentation skills with the ability to influence and engage customers at a senior level
Proven capability to conduct high-level, complex negotiations
Strong project planning and management skills
Demonstrated ability to create, manage, and sustain strategic partnerships
Intermediate or higher level of Englishproficiency(written and verbal)
PHYSICAL DEMANDS:
WORK ENVIRONMENT:
Responsible Geography / TerritoryÂ
Nationwide responsibility across Korea in collaboration with all three regional sales teams (North, Central, and South)Â
Core focus on the Busan and South Team territory, while also managing selected strategic key accounts in the Seoul and Gyeonggi regionsÂ
LEVELING GUIDE:
Sales Opportunities Creation
Key Account Management
Customer Needs Clarification
WHY IDEXX?
Weâre proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. âŻ
At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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