Global Business Services Consultant, North America Customer Data

What You Will Be Doing:

• You will create and maintain customer specific special pricing
• You will audit and validate data for accuracy and ensure adherence to established guidelines and procedures. 
• You will assist in the design, development, and testing of new and changing functionality within related support systems
• You will understand and support the needs and processes throughout IDEXX Lines of Businesses (LOBs) to provide a level of service which exceeds the customers’ expectations.
• You will identify, elevate and contribute to business process improvement initiatives.
• You will create and maintain process documentation including work instructions and guidance documents.  
• You will perform other duties as assigned
• You will adhere to and model the IDEXX Purpose & Guiding Principles.

What You Need To Succeed:

• High School degree or equivalent combination of education and experience required. Associates degree or equivalent preferred.
• Data entry skills, including accuracy and speed in a fast-paced, time-critical environment.
• Ability to work with variety of systems and databases. SAP knowledge preferred.
• Detail-oriented, patient and thorough.
• Good customer service skills, with ability to exchange information with wide variety of people.
• Verbal and written communication skills.
• Organized with ability to multi-task.
• Ability to work both individually and as a team player.
• PC skills, including Microsoft Office.
• SalesForce experience is a plus.

What you can expect from us: 

• Hourly rates targeting: $23+ per hour based on experience
• Opportunity for annual cash bonus and merit increase
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental  health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.