Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means youâll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
As the Revenue Cycle Incident Analyst, you will:
Collaborate closely with technical teams to explain the business impact of issues and with functional end-users to communicate resolutions and workflow changes
Leverage your problem solving ability to analyze complex data and translate technical findings in to actionable business insights
Triage and investigate all incidents related to the revenue cycle solutions, including Patient Accounting, Charge Services, Registration, and Scheduling
Perform data-driven root cause analysis to identify trends, systemic issues, and the underlying cause of recurring problems
Develop clear, concise recommendations for resolution to be provided to technical and application build teams
Collaborate with technical teams to ensure a clear understanding of the business requirements for a proposed fix
Develop and execute functional test scenarios to validate that system fixes have resolved the reported issue without causing unintended downstream consequences
Track the progress of incidents from initial report through final resolution and closeout, ensuring timely burndown
Create reports and dashboards to summarize incident trends, root causes, and resolution times for leadership
Requirements:
A minimum of 3-5 years of experience in a relevant role such as application support analyst, revenue cycle analyst, or business intelligence analyst within a healthcare setting.
Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform, with a focus on revenue cycle solutions like Patient Accounting, Charge Services, Registration, or Scheduling. Domain Expertise: Demonstrated expertise in revenue cycle workflows (claims, billing, denials, charge capture).
Must possess strong analytical, troubleshooting, and problem-solving skills.
Communication: Excellent verbal and written communication skills, with the ability to clearly document technical issues and explain resolutions to a non-technical audience.
Bachelorâs degree, Masterâs preferred for senior or technical leadership roles
Ability to analyze complex issues and support decision making
Strong communication and collaboration skills with the ability to work effectively in dynamic, cross-functional environments
Experience with documentation and structured reporting as well as familiarity with productivity and tracking tools
Experience working within the DoD, Veteranâs Health Administration (VHA) or Military Hospital System (MHS) a plus
Must be a United States Citizen
Candidates must comply with applicable client requirements, such as immunization and occupational health mandates
Willingness to travel to client sites 25% of the time and perform remote work as needed
This role is on a fixed-term consultancy basis, subject to the terms and duration outlined in the consultancy agreement. The estimated base salary range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huronâs benefit plans which include medical, dental and vision coverage. The rate range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
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