Type: Full Time
Contract: Permanent
Hours: 40
Location: Exeter
We are looking for new Customer Service Advisors to join our team in Exeter!
This is an office based role, so please ensure that you can reliably commute to:
Unit 12 Norman Court, Budlake Road, Exeter, EX2 8PY
WHO ARE WE LOOKING FOR?
We want people who are dynamic and focused on the customer experience with the ambition to progress and push their ideas forward to grow personally and professionally with the company.
Our Customer Service team works closely together across various channels of contact, such as calls and emails, so you will need to be a team player, have good attention to detail and be able to work to deadlines as we work to make sure our customers get the best experience at all times.
The successful candidate will have experience in a customer service environment, be this over the phone, online or face to face and will enjoy problem solving and finding solutions for our customers.
No pre-existing knowledge of cars or the automotive industry is needed as full training is provided!
WHAT WILL YOU BE DOING?
A shorter work week - 4 days per week, 8am to 7pm, with 1 hour of breaks. Various shifts available - to include 3 week days plus 1 weekend day.
SO, WHAT’S IT LIKE WORKING WITH US?
Well, 92% of our team believe that someone at work cares about their wellbeing, with 96% feeling they have been able to learn something new and do what they do best.
We want to reward our team for their hard work, so we are constantly looking at new ways to give back and acknowledge the efforts made each day, please see some of the advantages we offer to our team:
So, if you’d like a new challenge and you think you'd be a good fit for our team, we'd love to hear from you!
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FPS conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability or any other protected characteristic
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