Position Mission:
This role is responsible for providing strategic as well as hands-on support to the business and the HR team in the areas of Employee Relations (ER), policy creation and training, ADA and overall HR compliance. This role will partner with Corporate Legal, HR leaders and their teams in ER investigations and Compliance. The role will also work closely with cross functional stakeholders including GPC Compliance/HR Team, USAG HR Business Partners, Training and Development to continue to build upon our compliance and ethics commitments and implement scalable solutions that support our diverse workforce. The role will be the advocate for a positive employee experience and culture by building and implementing policies that are fair and consistent, coaching to address root cause issues, and proactively seeking out employee relations and compliance-related issues through collaboration and partnership with HR leaders and teammates.
Position Performance Measures:
- Increase HR compliance through training
- Decrease in employment claims to external entities (DOL, EEOC, etc.)
- Increase in employee retention
Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management.
- Serves as the ER Compliance subject matter expert across USAG
- Counsels employees on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws.
- Leads and facilitates the employee relations program and related functions.
- Leads the management, communication and updates to HR policies and procedures
- Act as an expert advisor to HR team colleagues and point of escalation on compliance concerns, process gaps and actions from HRBPs
- Ensures compliance with human resource policies and procedures including code of conduct and policy rollout.
- Maintains, develops, recommends, and implements program objectives, policies, and procedures. These programs include non-unionization efforts including continuous education for key Managers.
- Communicates with employees regarding employee relations concerns; provides guidance and recommendations for resolution of issues.
- Experience with developing and delivering effective ER, Compliance presentations, and training materials to a variety of audiences in a fast paced, high growth environment
- Ensures investigations are handled fairly and consistently in a timely fashion, and in line with company values and applicable laws and are well executed by the HR team
- Ensures Ethics line complaints are well documented and addressed quickly
- Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics. Including Performance improvement plans and recommendation for termination.
- Key partner with legal counsel on mediation, lawsuits and regulatory requirements.
- Reviews ER-related and compliance insights and themes and provide solutions to address root cause issues
- Uses data to track, identify, and assess emerging people trends and advise on the potential impacts on our support of the business, especially as it relates to ER and Compliance.
- Produces ER dashboard and analytics to show progress and trends
- Develops and implements audit process to ensure adherence to compliance standards; proactively engage in HR risk assessments
- Performs other related duties as assigned.
Experience, Education, and Abilities:
- Bachelor’s degree in Human Resources, Business, Public Administration, or related field required; Master’s degree preferred
- At least 10 years of related experience required, including three years of management experience
- SHRM-SCP preferred
- Knowledge and deep understanding of laws, regulations, and statutes related to employment and HR compliance nationally
- Experience designing, creating, implementing, and managing employee relations process and programs
- Experience designing/implementing HR compliance and employee relations processes and systems that work at scale
- Effective written and verbal communications skills in a fast-moving environment
- Demonstrated sound judgment when working through complex, confidential issues
- Ability to develop and maintain positive relationships with employees, officials, directors, and other stakeholders.
- Ability to influence at all levels of the organization
- Excellent management skills – ability to handle multiple and complex projects simultaneously, and working in an environment that requires flexibility, innovation, superb customer service skills and organization
- Must have discretion due to the sensitive nature of activities and must maintain the highest level of personal integrity and confidentiality
- Comfortable working in ambiguous business situations, adapting to changing work environments and advising accordingly – developing creative solutions
- Excellent follow-through skills and the ability to anticipate and address business needs proactively
- Working understanding of statistical concepts and methods of data collection.
- Ability to compile, research, and analyze information.
- Ability to compose and present comprehensive reports.
- Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Proficient in Microsoft Office Suite or related software
- Ability to travel as required
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to sit, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 15 pounds and may be exposed to moving mechanical parts and vehicles. The employee may be regularly exposed to ambient lighting and temperate climate conditions.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.