Manager, Asset Protection - Robson Street Granville

About the Role

As an Asset Protection Manager, you lead a team of AP Specialists across a campus or group of high-risk stores. You are responsible for implementing safety and shortage reduction strategies, managing investigations, and developing your team. Your leadership helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What You'll Do

• Lead, coach, and develop AP Specialists to ensure consistent execution of safety and shortage reduction strategies across multiple stores.
• Oversee investigations into theft, fraud, and policy violations, ensuring accurate documentation and timely resolution.
• Partner with store leadership to identify risk trends and implement tailored prevention strategies.
• Monitor performance metrics and use data to drive continuous improvement in safety and shortage outcomes.
• Ensure compliance with physical security standards, including surveillance systems, alarmprotocols, and access controls.
• Collaborate with law enforcement and legal teams to support case development and prosecution.
• Foster a culture of safety, inclusion, and accountability by modeling leadership behaviors and coaching others to do the same.

Who You Are

• Strong leadership and coaching skills.
• Experience in investigations and team management.
• Knowledge of retail operations and asset protection strategies.
• Ability to analyze data and drive performance.
• Effective communicator and collaborator.