Provides administrative support to a department, management group or executive on the Senior Leadership Team and below.
Calendar management, making appointments, answering phones, making travel arrangements, file maintenance, maintaining and ordering office supplies and equipment, processing mail, copying, scheduling and planning meetings (meeting room, flip charts etc.) and processing expense reports.
Has substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks.
Normally receives little instruction on daily work, general instructions on newly introduced assignments. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Work is generally of a critical or confidential nature.
Ability to handle multiple tasks/projects, concurrently, with tight deadlines.
Strong verbal and written communication skills. Ability to communicate and build partnerships with all levels of management
Proficient and advanced computer skills (e.g. Microsoft Office: Word, Excel, PowerPoint, etc.)
Strong sense of urgency with the ability to handle multiple tasks
High degree of professionalism and confidentiality
Experience in customer service and/or a high-pressure, multitask environment
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