Tax and Compliance Manager

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

Job Title: Tax and Compliance Manager

Key Responsibilities:

 In this role the primary responsibilities may include (but are not limited to): 

• Oversight and/or preparation and filing of tax returns, Corporate Affairs compliances and other required filings for APAC, with focus and expertise on Australia, New Zealand, and Philippines

• Identify areas to enhance and automate the direct and indirect tax compliance process.

• Experience with SOX audit and SOX documentation required 

• Oversee and assist with direct and indirect tax audits, tax technical research, and documenting audit results for management review.

• Responsible for reviewing, responding and resolving various tax notices or any tax related matters with government authorities in a timely manner.

• Work closely with various business partners to resolve tax, audit or SoX related matters and provide guidance as needed.

• Support APAC tax team to ensure timely reporting, payments, and compliance requirements.

• Active participation and support to Global and FSSC strategies, priorities, and initiatives.

• Adhoc tasks as may be assigned

Role Requirements:

• Bachelor's Degree in Finance, Accounting, Taxation or similar field preferred

• 8-10 years of corporate tax experience with multinational companies, required.

• Big four auditing firm experience, preferred

• Expertise in Philippine tax laws (including PEZA and BOI), SEC regulations, and US GAAP accounting standards is required.

• Familiarity with Australian, New Zealand, and other APAC countries' tax and compliance regulations is preferred

• Experience leading a project and managing multiple priorities

• Attention to details

• BPO/SSC work experience

• Extensive experience and deep knowledge in ERP system, technical accounting, reporting and analysis and risk control management

• Experience with or willingness to learn AI-powered tools (e.g., automation, data analysis, or generative AI) to enhance accounting workflows.

• Advanced level in communication skills, both written and oral

• Advanced level in leadership, talent management, and critical thinking

• Experienced in stakeholder management, negotiation, conflict resolution and decision making

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About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.