Clinic Care Technician - Gateway Internal Medicine - Full Time

Building Location:

Essentia Health - Mid Dakota Bismarck Gateway Clinic

Department:

3701150 GEN INTERNAL MEDICINE - MDB GATEWAY

Job Description:

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Education Qualifications:

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and works with providers to review and approve add-ons
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

• ND CNA Preferred
• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology
   

Licensure/Certification Qualifications:

• Basic Life Support (BLS) within 30 days of hire. Will be offered at no cost after hired

***

Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota.

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives.

Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, 7 ambulance services, 27 retail pharmacies, and one research institute.

FTE:

0.9

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Day Shifts

Shift End Time:

Weekends:

No

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$15.96 - $23.94

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.