Neuroscience Account Manager - Cleveland, OH

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Neuroscience Account Manager

Position Summary

The Neuroscience Account Manager is responsible for promoting Client’s bipolar disorder launch product within an assigned territory, reporting directly to the Field Manager. This role focuses on building and maintaining relationships with healthcare providers, driving product awareness, and achieving/exceeding sales goals. The Neuroscience Account Manager will employ excellent communication and clinical knowledge to deliver impactful disease state and product presentations, contribute to patient care solutions, and ensure alignment with regional and national sales strategies. Bipolar disorder, Schizophrenia, atypical anti-psychotics, CNS, mental health, or neuroscience experience is preferred. This is a field-based role requiring regular travel within the assigned territory to meet with healthcare professionals, attend team meetings, and support company objectives.

Employees can expect to be paid a salary of approximately $110K - $115K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.

Essential Duties/Responsibilities

• Effectively manage assigned territory to achieve or exceed sales targets and business objectives.
• Develop and execute a territory business plan that aligns with regional and national goals.
• Identify and engage with healthcare providers, including psychiatrists, neurologists, nurse practitioners, and other key stakeholders, to promote the company’s product portfolio.
• Maintain a deep understanding of the territory’s market dynamics, including customer needs, competitive landscape, and opportunities for growth.
• Conduct impactful, compliant product presentations to healthcare professionals, highlighting clinical benefits, safety profiles, and therapeutic advantages of the company’s bipolar disorder portfolio.
• Collaborate with the Field Manager to develop and adjust strategies to maximize sales performance.
• Maintain comprehensive knowledge of the bipolar disorder therapeutic area, including treatment guidelines, clinical research, and product-specific data.
• Serve as a resource for healthcare providers by addressing clinical inquiries and providing relevant product and disease-state information.
• Stay informed on emerging trends and innovations in mental health care to better support customer needs and contribute to improved patient outcomes.
• Build and maintain strong relationships with healthcare providers and other stakeholders to drive product adoption and support patient care.
• Actively listen to customer needs and provide solutions that align with their clinical and organizational goals.
• Partner with the Key Account Manager (KAM) team when needed to support broader initiatives within key accounts.
• Utilize CRM tools to document sales activities, manage customer data, and track progress against key performance indicators (KPIs).
• Ensure all sales activities are conducted in compliance with regulatory guidelines, corporate policies, and ethical standards.
• Provide regular updates and reports to the Field Manager on territory performance, challenges, and opportunities.

Key Working Relationships

• Reports to Field Manager.
• Engages with healthcare providers, administrators, and other stakeholders within the assigned territory.

Qualifications

• Bachelor’s degree required from an accredited institution, nursing or science related degree preferred.
• Minimum of 2+ years of pharmaceutical or healthcare sales experience required.
• Proven track record of meeting or exceeding sales goals in a competitive market.
• Bipolar disorder, schizophrenia, atypical anti-psychotics,, CNS, mental health, or neuroscience experience strongly preferred.
• Launch experience a plus
• Strong interpersonal, communication, and presentation skills, with the ability to build relationships and influence healthcare professionals.
• Results-driven mindset, with the ability to develop and execute effective territory plans.
• Strong organizational and time-management skills, with the ability to prioritize and handle multiple tasks.
• Proficiency in CRM tools and Microsoft Office Suite.
• Understanding of healthcare regulations and compliance requirements.
• Ability to travel within the territory as needed.
• Valid driver’s license with safe driving record required.
• Successfully pass all required Amplity and client training.

Key Performance Competencies

• Sales Execution
• Customer Focus
• Clinical Knowledge
• Relationship Building
• Adaptability

Credentialing Requirements:

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers.  It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans.  

Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.  

EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.