Immunology Account Specialist - Knoxville, TN

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Immunology Account Specialist

Here at Amplity, we want to support you in your personal and professional journey. We are committed to growing the capabilities of every colleague and maintaining a high performing culture where all efforts are celebrated and recognized.  Due to growth, our current team is seeking dedicated Immunology Account Specialists for our highly valued and long-standing client. Colleagues on this team have opportunities for advancement and growth through career progressions, special assignments, and a management development program.  High performance is recognized through our President’s Club award trips, incentive compensation and award points program.

Amplity offers a competitive base salary, full benefits package including medical, dental, vision, 401K, generous PTO, paid holidays, long term/short term disability insurance, wellness package, and more.

Role Summary:

The Account Specialist will be responsible for promoting our client’s Biosimilar products to Immunology, Dermatology, Oncology Physician Offices and Integrated Hospital System accounts. 

The Immunology Account Specialist goals are:

• Achieve territory sales expectations for promoted Biosimilar products
• Maintain company, client employee compliance policies and procedures
• Identify and build relationships with key decision makers and health care providers
• Frequent collaboration and communication with Client’s customer facing roles

Primary Activities:

• Promote Biosimilar products to Immunology, Dermatology, Oncology Physician Offices, and Integrated Health Systems
• Launch new products in complex integrated health systems
• Develop and implement business plans aligned to Client’s customer facing roles
• Work collaboratively with Account Team members in hospital and physician owned infusion centers
• engage decision makers, shorten buying cycle and generate new orders
• Implement national strategies and programs

Key Working Relationships:

• Report to Associate Director, Area Manager
• Frequent collaborate with Client’s customer facing roles
• Maintain a positive working relationship with Health Care customers and client contacts

Education and Experience:

Required:

• Bachelor’s degree from an accredited college or university
• Relevant experiences include 2+ years of biopharmaceutical sales or relevant healthcare sales or services, i.e., medical device sales, infusion services, Health IT, health system networks, etc.
• Colleagues in customer-facing roles within our Commercial and Medical Solutions teams may be expected to maintain required credentials, including vaccination status. This ensures compliance with standards for patient and colleague safety.

Preferred:

• 3+ years of specialty sales experience selling biologics; in the areas of Immunology, Dermatology, Rheumatology, Gastroenterology or Oncology
• Experience with specialty pharmacy products, buy and bill and/or business to business selling models
• Complex account and territory management experience
• Experience collaborating with multiple customer facing roles
• Experience in hospital environment, infusion centers and specialty pharmacy
• In-depth knowledge of the process around billing codes, reimbursement, support and medical benefits dynamics, knowledgeable of the managed care environment and how a product can be approved and obtained based on a policy
• Understand verification of benefits for patient coverage
• Experience working with Medicare Part B preferred
• Knowledge of Specialty Pharmacy
• Ability to drive utilization of an infused product in a complex integrated health care system

Knowledge, Skills and Abilities:

• Intellectual curiosity, effective selling skills including ability to utilize probing questions
• Demonstrate ethical and strong compliance knowledge to work in a regulated industry
• Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook
• Successful completion of client training is required to proceed within the parameters of the program
• Ability to travel as needed within territory required (including overnight and/or weekend)
• Ability to travel to work related meetings and functions (including overnight and/or weekend)
• Representatives may be required to submit and maintain required credentials such as requests for vaccination information, trainings, adherence to HCP/Hospital policies, and other job-related documentation, to gain compliant access to hospitals or healthcare providers.
• Representatives visiting facilities in the District of Columbia, City of Chicago, State of Nevada, or Jackson Memorial Health in Miami-Dade County may be required to obtain a license to detail/sell in that area.
• Valid driver's license

Performance Competencies:

These are core traits we look for in all candidates and potential employees. They are assessed throughout the interview process:

• Innovation
• Drive for Results
• Curiosity, desire for continual learning
• Planning
• Interpersonal skills/Collaboration
• Communication skills
• Customer focus

Credentialing Requirements:

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers.  It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans.  

Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.  

EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.