Hinge Health’s People Business Partner (PBP) team is seeking a strategic and empathetic People Business Partner to drive employee engagement, talent development, and a thriving organizational culture. You will serve as a critical partner to our Operations leadership team, implementing people programs that align with both employee needs and business goals. This is an exciting opportunity to make a meaningful impact within a fast-paced, high-performing team, ensuring that our clinical and operational teams are supported to do their best work.
In your first 3 months: You will build trust with your client group (first-level Operations leaders) and understand their unique business challenges. You will audit current team health metrics and effectively manage day-to-day employee relations cases with guidance.
In your first 6 months: You will drive the execution of key people programs, including performance reviews and engagement surveys, ensuring high completion rates and quality conversations. You will independently resolve complex employee relations issues and partner with the Centers of Excellence (CoEs) to deliver data-backed HR solutions.
In your first year: You will become a strategic advisor for your client group, using data to influence long-term talent planning and organizational design. You will lead cross-functional project management efforts to enhance consistency and efficiency in our people policies, directly contributing to higher retention and engagement scores.
A Trusted Advisor: You build high-trust relationships with managers and employees alike, acting as a sounding board and a fair mediator. You are known for your discretion, empathy, and ability to navigate difficult conversations with care.
A Data-Driven Problem Solver: You don’t just report numbers; you analyze trends in attrition, engagement, and performance to uncover insights that drive action. You use data to tell a compelling story that influences decision-making.
A Resilient Operator: You thrive in fast-paced, ambiguous environments. You can "Make Results Happen" by balancing urgent employee needs with long-term strategic projects, always keeping compliance and fairness at the forefront.
A "Learn-it-all": You proactively stay up-to-date on HR best practices and employment laws. You are constantly looking for ways to improve internal policies and processes to create a better workplace for everyone.
4+ years of experience in a People Business Partner or HR Generalist role.
Employee Relations Mastery: Proven experience guiding managers on performance improvement, coaching, disciplinary actions, and conducting investigations.
Operational Excellence: Experience participating in or leading the execution of core people cycles (Performance Reviews, Engagement Surveys, Compensation Planning).
HR Knowledge: Strong understanding of federal/state employment laws, HR policies, and compliance requirements.
HR Certification: PHR, SHRM-CP, or similar certification.
Data Proficiency: Experience with HRIS systems (e.g., Workday, Lattice) and a strong ability to analyze data to drive insights.
High-Growth Experience: Previous experience working in a fast-paced, high-growth technology or healthcare environment.
Project Management Skills: Ability to manage projects independently with limited supervision, ensuring stakeholders are aligned and deadlines are met.
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
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