Shula's Steakhouse Server

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida.   Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication.   If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

What you will have an opportunity to do:

Position Summary:
Shula’s Steak House at the Hilton University of Florida is seeking a professional and service-driven Server to deliver an exceptional dining experience. This role is responsible for maintaining a smooth and efficient restaurant operation while providing attentive, knowledgeable, and polished service to every guest.

Key Responsibilities:

• Provide friendly, prompt, and attentive service to all guests
• Take accurate food and beverage orders and communicate them clearly to the kitchen
• Ensure timely delivery of food and beverages with proper presentation
• Maintain thorough knowledge of all menu items, including food, beer, wine, and spirits
• Be knowledgeable about hotel amenities and other on-property dining options
• Assist with daily setup and breakdown of the dining room and service stations
• Ensure cleanliness and organization of tables, side stations, and overall restaurant environment
• Polish and maintain flatware, glassware, and plates to established standards
• Monitor food quality and service levels, addressing issues as needed
• Expedite orders, verifying accuracy and presentation before service
• Complete all assigned side work daily
• Process guest checks and handle cash and payments according to company procedures
• Foster a positive, team-oriented environment for both staff and guests

Qualifications:

• Previous serving experience preferred, ideally in an upscale or fine dining environment
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment while maintaining attention to detail
• Professional appearance and demeanor
• Flexible schedule, including nights, weekends, and holidays
• Basic knowledge of food, wine, and beverage service (advanced knowledge preferred)

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.