Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Enrollment Configuration Associate leverages deep expertise of athenaOne and payer requirements to ensure new customers establish successful electronic revenue cycle connections from their first billed claim on the network. This role involves analyzing and assessing customer- and payer-specific enrollment requirements, translating client billing information (including their top payers) into athenaOne, and configuring the payer enrollment table to align with the client’s unique business model.
Further, the Enrollment Configuration Associate collaborates with the Onboarding Success Manager (OSM) to provide consultative guidance on enrollment configuration, payer requirements, and expectations, supporting OSM and client discussions as part of a seamless implementation. They are known for their deep expertise on the complexity and nuance of electronic payer enrollment and the revenue cycle capabilities of athenaOne. Their primary goal is to prevent and remove barriers to enrollment completion and mitigate enrollment-related risks to ensure timely go-live.
Job Responsibilities:
Leveraging extensive knowledge of industry practices and processes, assess enrollment progress at pre-live milestones and provide expert guidance on areas of focus and potential mitigation strategies
Provide consultation to the OSM regarding athena best practices for enrollment, payer-specific behaviors, and expectations
Customize the Payer Enrollment table to meet client’s unique billing requirements
Consult on complex billing situations and resolve issues preventing enrollment completion at go-live
Typical Qualifications
Bachelor's degree (or commensurate level of professional experience)
Experience working with cross-functional groups and teams to achieve common goals
Experience communicating and presenting to stakeholders
Proficiency in Microsoft Office Suite
Healthcare Revenue Cycle experience a plus
Expected Compensation
$51,000 - $87,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
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