Sr. Workday Solutions Analyst - Extend and Prism

Job Title

Sr. Workday Solutions Analyst - Extend and Prism

Job Description Summary

The Sr. Workday Extend and Prism Architect role is responsible for configuration activities for new functionality and enhancements within Workday’s Extend applications. This role will support Enterprise TDS teams in the design, technical requirement development, and identification of opportunities for application development. Additionally, this role will work with Enterprise teams on building use cases and builds leveraging Prism.

While this role will focus on Extend and Prism module, general technical knowledge of Workday Finance and HCM products is preferred.

The Sr. Workday Solution Analyst – Extend & Prism role will report into the Enterprise Data and Security organization, which is a part of Corporate & Enterprise Solutions.

Job Description

Workday Configuration

• Liaise with the business to understand their needs. Obtain and document technical requirements for all setup values and business processes.

• Meetings will occur during the US business day. Ideal candidate will be flexible to align with US working hours. Ideal schedule will be 12/Noon - 7 PM (6:00 AM - 2 PM US EST)

• Participate in interactive discussions regarding requirements and possible methods of configuration within Compensation module, including Advanced Compensation.

• Build Extend application solutions accountability for all enhancements or break fixes

• Develop calculated fields, conditional routing and business processes that support the requirements outlined. Mitigate any opportunities of inaccurate data, business process routing, or impacts to other business areas

• Support updates for Workday Extend and Prism when impacted by releases and upgrades

• Liaise with Workday support re: requests for new functionality & bug/defect fix support

• Understand and document impact of configuration changes to business processes and communicate to HR stakeholders

• Support UAT activities by providing input to test cases recommended for configuration changes

• Conduct Root Cause Analysis to determine appropriate action plan for break/fix including impacted employees/users/data clean-up

• Utilize business knowledge to identify areas of systems improvement opportunity and submit proposals for analysis that lead to recommendations of systems improvements

• Provide well thought out and actionable recommendations

• Serve as an escalation point (Tier 3) as part of the Service Delivery Model in support of our business partners and general employee population

• Maintain change log and design documentation to reflect any changes made to business processes / design post implementation

Skills & Competencies

Technical

• Workday Extend development

• Workday Prism and Reporting

• Workday Integrations knowledge

• Workday Finance, HCM and Security knowledge a plus

• Advanced skills in MS Teams, MS Excel (V look up and Pivot tables), SmartSheet and other data organization & reporting tools

Operational

• Experience with service delivery, evolving the customer experience, process optimization and leveraging new technology solutions

Soft Skills

• Works to achieve operational, functional, and/or business targets within team with direct impact on departmental results

• Established professional; works under limited supervision

• Works independently on moderately complex projects/contracts/facilities/properties/assignments and contributes to setting objectives or goals of projects/contracts/facilities/properties and assignments within team

• Excellent customer service skills including timely and well thought-out problem resolution 

• Strong interpersonal skills in dealing with all levels of employees and management

• Ability to communicate effectively with both a technical audience and business users

• Excellent time management skills with ability to multi-task and prioritize

Qualifications / Experience / Education

• 4-5 years of Workday configuration experience with a general understanding of all Workday Modules

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company.

• Career development and a promote from within culture.

• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

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