• Lead, coach, and develop a team of Solutions Architects, fostering a high-performance, solution-oriented culture 

• Providehands-on guidance on complex pursuits and technical solution development 

• Build team capabilities in quantitative modeling, operational design, and verticalexpertise

• Establish clear expectations, performance standards, and career development pathways 

Technical Solutioning & RFP Leadership

• Lead the design of solutions for RFPs and client pursuits, including: 

• Workload assessments and demand modeling 

• Staffing strategies and labor optimization 

• Maintenance program design (preventive, predictive, reliability-centered) 

• Equipment planning, including MHE (Material Handling Equipment) inlogisticsenvironments 

• Mobile Maintenance & Engineering (routes, drive times, billable rates, etc.)

• Translate client requirements into practical, executable, and cost-effective operating models 

• Ensure solutions are aligned with operational feasibility, service delivery models, and margin targets 

Quantitative Modeling & Analytics

• Develop and oversee data-driven, quantitative models to support solution design and pricing 

• Leverage industry-standard benchmarks, analytics, and data insights to inform staffing, cost structures, and performance expectations 

• Partner with costing teams tovalidateassumptions and ensure financial accuracy 

• Use analytics to differentiate solutions and improve competitiveness 

Process Optimization & Solutioning Excellence

• Design and implement standardized solutioning processes, frameworks, and methodologies 

• Develop repeatable tools, templates, and key documents to improve efficiency and consistency across pursuits 

• Continuouslyrefinethe solutioning approach based on lessons learned, win/loss insights, and market trends 

• Drive innovation in how solutions are structured, modeled, and presented 

Cross-Functional Collaboration & Stakeholder Management

• Partner closely withBusiness Development, Operations, and Costingto align on pursuit strategy and solution design 

• Act as a key stakeholder in pursuit planning, strategy sessions, and client engagement activities 

• Ensure alignment between solution design and operational execution capabilities 

• Communicate complex technical solutions in a clear, compelling manner to both internal and external stakeholders 

Client Engagement & Commercial Support

• Participate in client meetings, site walkthroughs, and solutioning workshops 

• Support presentations and proposal defenses with a strong technical and operational narrative 

• Build credibility with client stakeholders, including operations and engineering leaders 

Qualifications

Required

• Bachelor’s degree, preferablyin Engineering, Operations, Supply Chain, or related field 

• 10+ years of experience in facilities, facility services, facilities management, or related operational environments 

• Experience developing technical, operations-based solutions for RFPs and complex service engagements 

• 5+ years of experience leading or mentoring technical or solutioning teams 

• Strongexpertisein: 

• Workload analysis and staffing model development 

• Maintenance strategies and operational design 

• Quantitative modeling and data-driven decision-making 

• Demonstrated ability to build structured, repeatable processes and tools 

Preferred