Job Title
Procurement Transition Manager EMEA
Job Description Summary
to manage the full execution of all procurement and supplier relationship activities from award to go live and beyond to embed new BAU practices and procedures. The role is not just about managing projects—it’s about embedding local expertise and leadership at the heart of the transition process, ensuring that EMEA’s unique needs are met and that the region continues to deliver best-in-class service to clients. A dedicated Transition Manager is essential to ensure that transitions are executed efficiently and at the high standard required for both new and existing clients. This role will be embedded within the procurement team, reporting in a matrix structure to the Global IFM and Procurement Transition Lead.
Job Description
Procurement Transition Manager
Cushman & Wakefield is a global leader in commercial real estate services, helping Clients transform the way people work, shop, and live. The firm’s 50,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $8billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.
POSITION PURPOSE
The principal purpose of the Procurement Manager is to execute and deliver end-to-end global transition and transformation of the supply chain. The desired result is a cost effective and transparent service to the client account team. This could be either for new or existing client account teams. Tasks include leading and supporting strategic sourcing mobilisations or transformations, data analytics, and working with Clients, Suppliers and the C&W Account Team on specific requests. This role is a key partner in the ongoing development of Global Transition and Transformation processes to champion standards and alignment within all regions. Following stabilisation periods it is also to provide continued support to both account teams and the supply chain through SRM activities and ongoing supplier governance using the GOS procurement processes
ROLE PROFILE
Key Duties
- Responsible for overseeing the procurement workstream for new and existing client accounts, ensuring that all contractual deliverables are achieved.
- Analysis of service scope and spend to build supplier strategies for transition and ongoing business as usual in collaboration with the client account teams
- Perform due diligence on existing supplier base for spend, current contract types and practices, and contribute to and execute the transition strategy
- Monitor, track and report overall Procurement transition progress; identifying potential risks and issues with business and service line leader to identify mitigation strategies.
- Orchestrate and manage all tasks associated with the onboarding of suppliers in support of the client account during transition. Check supplier compliance documentation for adherence to C&W procurement policies, regulations, and ethical standards during onboarding process.
- Document and post all deviations from the signed MSA to ensure account and leadership have the necessary data to address with the client for contractual edits.
- Ensure strong linkage, support, and communication with client's leadership throughout the transition process.
- Oversee and coordinate post-transition transformation activities throughout the 90-day period following the account go-live date.
- Facilitate the collection of best practices, capabilities, and resources to ensure effective transitions and transformations.
- Support the ongoing development of procurement processes to drive efficiencies, accuracy, and quality within the procurement team
- Support other procurement projects as required by the procurement team
Business Generation, Execution and/or enablement
- Uses knowledge of the business, along with relevant systems and procedures to support others and contribute to company and client objectives in achieving their financial, business and client goals.
- Identifies opportunities to learn more about CW commercial environment.
- Uses all available internal resources, systems and tools to help increase productivity.
- Uses all contact with clients as an opportunity to build a positive image of the C&W brand.
- Identifies and improves processes, systems and work products to continually exceed internal and external client expectations.
- Identifies solutions that reduce expenses.
- Seeks assignments and welcomes challenging activities.
- Looks for new ways to differentiate C&W services from the competition.
- Shows initiative in identifying, recommending and pursuing new opportunities.
Leadership and Management
- Creates collaborative opportunities and communicates proactively with all relevant levels of the organisation to obtain and share information.
- Recognises the needs and welcomes the unique contribution and diversity of all colleagues and clients.
- Actively listens to requests from internal and external clients and provides timely assistance with careful attention to detail.
- Builds own skills by consistently pursuing growth opportunities; seeks a mentor and is willing to assist colleagues.
- Embraces change and takes action to fulfil new plans and directions set by others.
- Takes ownership of own role and responsibilities
Trusted Advisor and Expert
- Facilities management experience in a workplace role desirable
- Facilities management category management desirable
- Knowledge of mobilisation and project management principles
- Addresses issues/queries quickly and accurately.
- Makes informed decisions and takes responsibility for outcomes.
- Supports colleagues in meeting the client’s needs.
- Good understanding of compliance and risk awareness, can execute mitigations in line with C&W policies
Skill and Experience
- Experience of Microsoft Excel is essential.
- Good data analytical skills essential
- Good numeracy skills are required.
- Good engagement skills and the ability to confidently interact is beneficial.
- Procurement and Supply Chain experience essential
INCO: “Cushman & Wakefield”