Support Services Supervisor

Who Are We?  

C&W Services is the industry leader incutting-edgemaintenance and janitorial programs for facilitiesrangingcorporate office portfolios and manufacturing plants to large public venues—keeping our client’s facility running smoothly all the time.

 What’s The Job?

Title: Support Services Supervisor

Location: Fort Dodge, IA
Salary: Up to 90K based on experience
Hours: M-F Days

What’s in it for me? 

• Weekly payonFridays.

• Comprehensive benefits day one, including Employee Perks and Daily Pay Program.

• Advancement opportunities.

• Training to work in acutting-edgefacility.

• Companyprovided safety apparel and uniforms.

What Will I Be Doing?

Here are just a few things you can expect to do daily: 

• Evaluatethe workof those under and make recommendations on ways to improve.

• Evaluate processes andvisit withemployees on ways to improve processes.

• Visit withcustomers regarding issues in the areas under this Supervisor and how issues can be resolved.

• Completing inspections and Master Cleaning Schedules electronically.

• Prioritize/Schedule/Plan sanitation work.

• Communicate schedules to the teams.​

• lead and supervise team of welding technicians performing industrial welding in manufacturing facilities. Must be familiar with welding/fitting.

• Meet withcustomeronregularly scheduled intervals, and as needed for emergencies,to assesscustomer needs, define team/employee performance levels and ensure customer satisfaction for assigned areas.

• Ensure safety of employees and company/customer property, to the greatest degree possible in the field.

• Assistwith interviews for potential employees; make hiring recommendations to HR department.

• Conduct employee performance reviews.Assistemployeeswithsetting immediate work goals and career path goals.

• Disciplinary actions as needed.

• Maintain documentation for any employee issues that arise. Keep HR apprised of any potential issues in this area.

• Review and approve time-off requests. Appropriately schedule employee time off to ensure propermanpowerlevels. Inform employees of anydenialsof timeoff andexplain reasoning to them.

• Ensure tour readiness, including schedules, customer needs,manpoweretc.

• Address all team issues and takeappropriate action. Be a continual resource to theteams.

• Maintain direct on-going communication with other company supervisors to ensure smoothworkflowprocesses.

• Assistin the development oflong-rangeplanning in assist of the company’s goals andobjectives

• Accept feedback from others, set goals to improve performance based upon this feedback.

• Inspires and motivates others to perform well.

• Exhibit objectivity and openness to others’ views.

• Take care of time off requests

• Continually look for work improvement processes,i.e.,finding better, more efficient ways to achieve workgoalsand budgeting.

• Hands-onassistancewhen short onmanpower

• Continually look for cost savings forthecustomerandcompany.

• Promote company functions and activities. Promote teamwork and unity within the company.

• Maintain confidentiality for C&W Services andcustomersof allwork-relatedissues and plans.

• Assistwithmaintainingcompany property, and securing same,i.e.,tools, vehicles, breakrooms