About the team
OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make surethe work behind that idea is understood, as it leaves the lab and meets the world.
This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told,in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.
About the Role
We’re looking for an experienced Copywriter to join our growing in-house creative team. In this role, you’ll help define the voice of OpenAI at a moment when the story is still being written. You’ll concept and write across campaigns, product launches, and cultural moments, working closely with design, product, and comms from the start.
This role blends systems thinking with world-class craft. You’ll create clear, emotionally resonant copy that helps people understand complex technology and experience it in ways that feel intuitive, useful, and human. You understand how a few words can define an experience, clarify complexity, and make technology feel accessible.
To us, creativity is a team sport. Ideas get better when you talk them through and build on each other’s thinking. We value curiosity over certainty, kindness over ego, and the ability to balance craft with decisiveness.
This role is based in our San Francisco office. We offer relocation assistance to new employees.
In this role you will
Lead and shape storytelling across brand campaigns, product launches, product experiences, and integrated creative work
Own narrative direction for key initiatives and creative workstreams
Translate OpenAI’s products, features, and use cases into emotionally resonant, human-centered narratives
Develop campaign concepts, launch narratives, messaging frameworks, and story arcs that align with brand strategy
Write across launch moments, product pages, social, CRM, web, onboarding, lifecycle, and other touch points
Build scalable voice systems that create consistency across channels while preserving craft
Partner deeply with design, motion, production, product, marketing, comms, engineering, and agency teams to bring ideas to life
Collaborate cross-functionally to ensure narrative consistency, clarity, and impact
Manage multiple complex projects simultaneously with clarity and confidence
Evolve and steward OpenAI’s voice and tone across channels and experiences
Present work confidently to senior leadership and provide strategic narrative input into campaign planning and creative development
Raise the standard of writing craft across the organization, championing simplicity, precision, and obsessive attention to detail
You might thrive in this role if you
Have 7+ years of experience in copywriting at top-tier in-house brands, creative agencies, or design-led companies
Are a senior creative storyteller with experience leading narrative strategy for campaigns, launches, and brand initiatives
Have proven experience writing for product experiences, digital surfaces, lifecycle moments, and major launches
Have exceptional taste and a portfolio demonstrating clarity, restraint, emotional intelligence, and world-class craft
Have strong strategic instincts paired with meticulous execution
Have deep fluency in product storytelling and the ability to simplify complex technology into compelling human benefits
Are a strong conceptual thinker with exceptional writing craft
Have experience partnering cross-functionally with creative, product, strategic, and technical teams
Can operate autonomously, drive clarity in ambiguity, and move work forward in fast-paced environments
Can balance creative ambition with clarity, precision, accessibility, and decisiveness
Have strong project ownership and organizational skills
Have an excellent sense of voice, tone, rhythm, and structure
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Openai
https://openai.com