Senior Technical Writer

Senior Technical Writer

Company:

The Boeing Company

Boeing Global Services (BGS) is looking for a Senior Technical Writer to join our Digital Content team in Englewood, CO or Seattle, WA. The ideal candidate is an outstanding writer with experience creating content for complex software targeted to aviation and technical audiences.

Position Responsibilities:

• Collaborates closely with editorial, software development, customer support, product management, and services to develop high-quality user-friendly content.

• Develops, maintains, and edits content for multi-publishing outputs according to department and company quality and development guidelines.

• Participates in the software design stages to help identify and resolve gaps between requirements, technical design, and to improve understanding of the workflow to help the end-user.

• Balances multiple projects, including projects beyond normal scope, and works as an integral part of the Scaled Agile team.

• Ensures content and delivery mechanism meets end-user needs.

• Provides regular updates on project status.

• Mentors new writers with less experience in aspects of the job.

• Influences product team by educating on our processes and standard methodologies.

• Contributes to shared knowledge and industry best-practices across a larger team.

• Collaborates with cross-functional teams to determine content needs, and schedules. Works to plan to meet all scheduled deliverables. Adjusts to changing documentation needs, priorities, and program schedules.

• Contribute to departmental best practices, including style issues, organization, configuration management, tools, and procedures.

• Perform user and task analyses to create dynamic content that meets multiple audience needs.

Basic Qualifications (Required Skills/Experience):

• 5+ years' experience in Technical Writing, Content Development

• 3+ years’ leading programs/projects to create innovative knowledge and information solutions

• 3+ years’ experience working in topic-based authoring environment (ie cCMS)

• 3+ years’ experience to competently use DITA/XML authoring tools, technical writing software

• 3+ years’ experience working in a fast-paced Scaled Agile software development environment

Preferred Qualifications (Desired Skills/Experience):

• Knowledge of developing eLearning, video, or other multi-media solutions

• Establish positive relationships and effectively manage customer expectations

• Ability to empathize with users and create content that meets their needs

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $115,600 - $156,400

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This is not an Export Control position.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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