Catering House-person - One World Observatory [NYC]

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

About One World Observatory

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

THE ROLE

The Banquet/Catering house-person will assist with event space set-up including furniture placement and equipment distribution based on the specific catering clientele needs for each event.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Assist with event space set-up, including furniture placement and equipment distribution, according to the specific needs of each catering event
• Move, place, and remove furniture as required for event set-up and breakdown
• Count, organize, and distribute event equipment such as tables, chairs, rolling bars, china, silverware, glassware, and related items
• Manage linen storage, distribution, and return, ensuring proper handling and cleanliness
• Clean and polish all event-related furniture, fixtures, and equipment, including tables, chairs, rolling bars, action stations, glassware, silverware, and china
• Participate in event breakdown by collecting and returning all furniture, equipment, beverages, linens, and service items to designated areas
• Retrieve and deliver supplies and equipment from catering storage areas as needed
• Maintain overall cleanliness and organization of all catering storage and staging areas
• Attend all mandatory meetings and training sessions
• Bus tables efficiently during events, maintaining a clean and organized service area
• Perform all assigned side work as directed by supervisors or management
• Carry out general cleaning tasks to comply with health, safety, and sanitation standards
• Perform other related duties as assigned by management or supervisory staff

SUPERVISORY RESPONSIBILITIES

• The role has no supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

• High school diploma or equivalent required
• Previous experience in hospitality, catering, or event operations preferred
• Experience handling event furniture, equipment, or large-scale room setups is an asset
• Training or certification in hospitality safety standards (OSHA, ServSafe, or equivalent) preferred

SKILLS AND ABILITIES

• Ability to work long hours and flexible shifts, including mornings, nights, weekends, and holidays
• Ability to transport items weighing up to 100 lbs. on a continuous basis
• Ability to work independently or collaboratively in a team environment to set up and execute events
• Strong willingness and drive to exceed guest expectations
• Ability to effectively listen and take direction from supervisors and management
• Excellent knowledge of food and beverage preparation, service standards, guest relations, and etiquette
• Ability to read and interpret floor plans accurately
• Knowledge of appropriate table settings, service ware, and event configurations
• Ability to read, speak, and write in English to effectively communicate with management, coworkers, and guests
• Must maintain high standards of personal hygiene and a well-groomed appearance
• Physical stamina to perform tasks requiring full-body movement such as climbing, lifting, balancing, walking, and handling materials
• Ability to bend, stretch, twist, and reach with arms and legs as required by event operations
• Ability to use core strength to support physical exertion repeatedly or continuously without fatigue
• Manual dexterity and coordination to handle, install, position, and move materials efficiently and safely
• Must be available to remain standing for extended periods of time
• Practice safe work habits at all times, follow company policies, procedures, and safety regulations, and complete all required safety training

COMPENSATION

$20/hour + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan

WORKING CONDITIONS

Location: On Site (One World Observatory, New York City)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.