Learning and Development Manager

Manager / Learning and Development

The Learning and Development Manageris responsible foroverseeing the Payroll OperationsL&D functions. This roleis responsible forstaff planning, coaching, hiring, training, developing, andprovidingdirect supervision ofday-to-dayfunctions and workload management. This role must ensuretheaccurateand dependable delivery of trainingacrossalloperations,as well asmanagecontent development and ongoing support. Partnering with peers and stakeholders across all departments is key to success in this role. The manager will uphold thecompanybrand,promoteour culture,andembracetheAuris valuesin all they do.

Job Details:

What will you be doing?

• Plan andlead staff tosupport ourgreat teamculture andensure the teammeetsexpectations.

• Motivate and engage staff to work efficiently and effectively 

• Mentor, coach, and develop L&D staff 

• Address and handle staff performance issues 

• Create andexecuteL&D strategies to ensure skilldevelopment,deepenknowledge,andimprove theperformance of our operations teams.

• Partner with other L&D leaders to ensure we are driving a progressive strategy and leveraging AI and other tools to increase speed and impact.

• Coordinating the development, execution, refinement, and measurement of training, communications, and L&D KPIs.

• Ensure L&D initiatives arepositively impacting the business through data and clear results.

• Identify methods to improve processes, increase efficiency, and implement, as directed

• Work with peers and stakeholders to ensure consistency is achieved throughout L & D 

• Foster a cohesive relationship with operations, sales, business development, and technology partners

• Understand the evolution of the payroll operations organization; current & future payroll initiatives 

• Other tasks as assigned or requested

Qualifications/ Education Requirements:

What are the requirements?

• 3+years of experience in the Payroll or HCM industryin Operations, oraclient-facing position 

• 5+yearsofexperiencein leadership

• Proven experience driving results through learning and developmentexperiences

• Demonstrates a high level of energy and desire to achieve optimal success 

• Ability to successfullyoperatein anentrepreneurially spiritedwork environment

• Creative, out-of-the-box problem-solving skills 

• Proven ability to move proactive initiatives forward and manage reactive deliverables simultaneously 

• Strong verbal and written communication and interpersonal skills, with the ability to be personable yet persistent

• Outstanding organizational and follow-up skills 

• Ability to foster passion and commitment in others, and to motivate teams to achieve performance metrics

• Demonstrated commitment to leadership development,coaching,and feedback

• Bachelor’s Degree required or equivalent years of experience in leadership

• CPP/FPC preferred 

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