About BJAK
We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient.
We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region.
We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI.
Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission.
Why This Role Matters
Act as a reliable internal support arm to help teams execute day-to-day priorities efficiently
Ensure operational follow-ups, trackers, and coordination do not fall through the cracks
Support multiple departments by handling administrative, coordination, and execution tasks
Free up functional teams by taking ownership of tracking, updates, and internal coordination
What You Will Do
1. CEO Support & Priority Management
Provide day-to-day support to the CEO, including managing schedules, meetings, documentation, and follow-ups
Track and follow through on CEO priorities, action items, and decisions across teams
Prepare briefing notes, summaries, and materials for internal and external meetings
Act as a point of coordination between the CEO and internal stakeholders
2. Cross-Functional Execution
Support ad-hoc projects that cut across multiple functions (e.g. HR, Operations, Finance, Product, Marketing)
Coordinate with internal teams to gather updates, align timelines, and unblock execution issues
Ensure deliverables are completed on time and issues are escalated appropriately
Drive follow-ups without formal authority
3. Administrative & Operational Tasks
Handle hands-on administrative work such as documentation, data tracking, reporting, and task coordination
Organise information, files, trackers, and workflows to support decision-making
Assist with logistics, scheduling, and operational arrangements as required
4. Problem-Solving & Ad-Hoc Support
Identify gaps, risks, or inefficiencies and propose practical solutions
Handle unexpected requests or last-minute changes with composure and clarity
Support special projects or urgent matters as assigned by the CEO
What You Bring
3+ years of experience in administrative support, operations, HR coordination, or similar roles
Strong spreadsheet and documentation skills (Google Sheets / Excel / Docs)
Ability to track multiple tasks and follow up across different teams
Clear written communication skills for internal updates and recaps
High level of discretion and professionalism when handling internal information
Comfortable working in a fast-paced environment with shifting priorities
You Will Thrive Here If You…
Are highly organized, reliable, and detail-oriented
Enjoy supporting multiple teams and keeping things running smoothly
Are comfortable handling repetitive administrative tasks alongside ad-hoc requests
Can follow up persistently and ensure updates are provided on time
Prefer internal-facing execution rather than external stakeholder management
Comfortable working across time zones and collaborating with global teams.
Why Join Us
Directly enable BJAK's rapid growth by securing licenses and managing compliance.
Unparalleled exposure and fast-tracked career growth at an SEA tech leader.
Above-market compensation
Flat, no-politics environment that values speed, ownership, and clarity.
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