Duties & Responsibilities:
Participate in day-to-day operations of a service team and the assigned book of business.
Handle insurance requirements on contract reviews
Interact with carriers, underwriters, and clients to provide data and information for decision making.
Maintain client records within Epic, CSR24, and other 3rd party vendor software as appropriate, in accordance with standards.
Ability to take on issues of medium complexity with growing responsibility over time, under supervisory direction.
May be responsible for specific accounts within the team’s book of business.
Review documents issued by insurance company for accuracy. Submit incorrect documents to insurance companies for revision.
Manages the ongoing service on an account
Will sometimes partner with the team and Producers to assist with marketing new and renewal business to grow the book of business/round out accounts.
Other duties as assigned *Day to day operations may include but are not limited to: o Process policies, certificates, change requests, ID cards, endorsements, cancellations, audits and invoicing, reviewing accounting reports, incoming mail, premium allocations as required.
o Answers coverage questions and reviews policy forms
o Analyze contractual insurance requirements and analyze client needs.
o Verifies documentation received from Jr. AE regarding new & renewal business. Qualifications:
High School diploma is required; Bachelor’s degree preferred.
Three to five years of experience with an in-depth understanding of insurance. Must have appropriate state insurance license.
Strong communication skills, both verbal and written required.
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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
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