Deal Desk Analyst

Do you thrive on teamwork and collaboration?  Do you enjoy working in a dynamic andcustomer-orientedenvironment?  Are you looking to be a part of an industry dominating SaaS company.These are just a few of thereasons dealmakers in more than 170 countries make their deals in Datasite.

The Deal DeskAnalystwill be responsible for helping our global salesorganizationfacilitate the sales process acrossDatasite’ssuite of products.This critical role will assist the sales cycle from quote to collection in a timely and accurate manner to ensure there is a smooth transition between systems, order acknowledgement,validation/integrity of ordersand making sure statements to customers are accurate. Establishing strong cross-functional relationships and collaboration with the Sales, Finance,Billingand Customer Support teams is essential for this role.

Accountabilities: 

• Workclosely with the Global Deal Desk team to triageitems received in the shared inbox.

• Proactive monitoring& actioningof theGlobalDealDeskaudit queue.

• Help validate all critical information for each deal in CRM from deal structuring to closed won.

• Process (review and approve or escalate) exception pricing within guidance parameters.

• Identify and make recommendations for process improvements; assist or drive implementation.

• Support our e-signatureprocess with relation to sales contracts.

• Assisting with continuous improvement projects& associateddocumentation.

• Become an SME onDatasite’squote to cash process.

• Cultivate internal relationships with all levels of the salesorganization.

MinimumQualifications: 

• 2years of experience in a deal desk,bid management, finance, contracts, sales operations, or revenuerole

• 2 years of Software/SaaS industry experience

• 2 years of CPQ tool experience

• Strong understanding of Salesforce Lightning

• Bachelor’s degree or equivalent experience

Preferred Qualifications: 

• Understanding of the sales process and the ability to navigate a variety of salescycles

• Strong business acumen with excellent communication skills – verbal andwritten

• Adept at business partnering and working with cross functional teams, building meaningful business relationships along theway

• Experience in handling both transactional based and subscription SAASofferingsales

• Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task

• Flexible to work extended hours during peakperiods

• Result driven and organized, with excellent attention to detail and the ability to work in a fast-pacedenvironment

• Strong listening, analytical and organizational skills

 
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