Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.What you will have an opportunity to do:
Where Passion Meets Performance and Hospitality Becomes Legendary. Saddlebrook Resort proudly stands as a premier luxury destination and the Home of the Game Changers – Changing the Game, where our team lives Pyramid Global Hospitality’s values of People First, Integrity, and Excellence while delivering world-class experiences in sports, hospitality, and guest service. Come Play for a Winning Team.
POSITION SUMMARY:
Responsible for overseeing all aspects of the Rooms division, including front office, housekeeping, guest services and concierge. Ensure seamless guest experiences, optimize financial performance, maintain high service standards, and lead departmental teams to achieve operational excellence.
ESSENTIAL FUNCTIONS:
Oversee the daily operations of front office,housekeepingand guest services to ensure efficiency and guest satisfaction.
Ensure smooth coordination between departments to enhance the overall guest experience.
Conduct regular inspections of guest rooms and public areas to uphold cleanliness and quality standards.
Monitor guest feedback and implement service improvements.Establish and enhance service standards that align with the hotel’s brand.
Monitor room revenue,occupancyand financial reports to identify areas for improvement. Collaborate with revenue management to optimize pricing strategies and room inventory.
Recruit,trainand coach associatesto maintain high performance and service standards.
REQUIREMENTS:
Bachelor’s degree in hospitality managementor related field.
5+ years of experience in hotel operations or a similar role.
Strong leadership,communicationand problem-solving skills.
Expertise in front office operations.
Ability to work flexiblehours;including weekends and holidays.
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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