Job Description:
Key ResponsibilitiesĀ
Multi-Channel Technical SupportĀ
Executive Influence: Transition conversations from "product pitches" to value-based business outcomes, quantifying how our solutions improve board-level security metricsĀ
Sales Support:āÆLead technical discovery and "technical win" strategies to convert prospects into long-term partners.Ā Ā
Customer Success & Account Management:āÆPartner with CS and Client Owners to conductāÆStrategic Security Health Checks, ensuring current clients are maximizing their security posture.Ā
TAM Collaboration:āÆAct as the Tier-3 escalation point for Technical Account Managers when solving complex architectural challenges or addressing sophisticated threat landscapes.Ā Ā
Proof of Concept (PoC) & Value DemonstrationĀ
Translate raw threat intelligence and security findings intoāÆpersuasive business casesāÆfor C-level stakeholders.Ā
Technical StrategyĀ
Enablement & Market IntelligenceĀ
Construct technical assetsāÆsuch as competitive battlecards, RFP templates, and technical white papers focused on cyber risk mitigation.Ā
Collaborate with Product Management to shareāÆ"Voice of the Customer" (VOC)āÆinsights, ensuring the product roadmap remains aligned with real-world market demands.Ā
Participate in industry forums and training sessions (e.g., MITRE ATT&CK) to maintain status as a leading SME in the cybersecurity ecosystem.Ā
Solution Architecture & Experience StrategyĀ
Ideal Customer Journey:āÆDefine and support the technical journey from initial demo to long-term adoption, ensuring no technical gaps exist between sales promises and delivery reality.Ā Ā
Modular Architecture:āÆDesign scalable security frameworks (MFA, SSO, PAM, XDR) that can grow with the client's business needs. (p. 1)Ā
Risk Mitigation SME:āÆProvide expert guidance on regulatory compliance (NIST, HIPAA, PCI) to help clients navigate audit requirements. (p. 1)Ā
Enablement & Knowledge SharingĀ
Internal SME:āÆAct as the "Product Ambassador," sharing R&D outcomes, new threat intelligence, and cybersecurity best practices with all client-facing resources. (p. 3)Ā
Asset Creation:āÆDevelop technical guides, competitive battlecards, and "Voice of the Customer" (VOC) reports to empower non-technical sales and CS teams. (pp. 2-3)Ā
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Weāre committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is anĀ Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
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