Business Systems Analyst II

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!

Make your mark at the world’s largest HVAC company 

Daikin Applied is seeking a Business Systems Analyst II who uses professional concepts as well as company policies and procedures to solve a wide range of complex problems in creative and practical ways through a broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.  Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Plymouth, MN, Hybrid

What you will do: 

• Provides some subject matter expertise for business customers and technical resources. Establishes awareness of business process and technology solution best practices within a specific business segment
• Prepares business requirements from which applications can be developed or modified with guidance from more Sr. BA
• Participates in engaging with the business customers on business processes and practices associated with the IT systems that implement, support or enable those processes and practices
• Participate in collection and analysis of data and information from business users to understand how systems can solve business problems and identifies opportunities for process improvement
• Participates in collecting and analyzing possible project engagements, documenting project scope (objectives, deliverables, critical success factors, assumptions, global and regional considerations, and resource requirements), prioritization, cost/benefit, potential risks, and feasibility
• Participates in the definition of work and project scope, objectives and business requirements and performs research for selection of potential solutions
• Participates in the production and review (from content to final draft) of user guides, training classes, and other end-user documentation for applications and processes
• Activities include development of functional test scripts. Understands how to represent business processes, engaging customers appropriately in testing activities
• Ensures traceability of requirements, translation of business and system requirements into functional and technical specifications. Alerts team leadership when traceability appears weak or is lost. Participates in impact analysis when changes to the requirements occur
• Forges a network of beneficial relationships with all levels within IT organizations and the customers of IT in order to establish mutual trust and provide a foundation for high level project partnership. Initiates and develops working relationships with internal groups
• Receives, solicits, and interprets information and facilitates communication at appropriate levels between IT and its customers by engaging in the preparation of documentation and presentations and participating in meetings
• Demonstrates fundamental skills of facilitation, influence, negotiation, mediation in discussions in order to achieve business goals and objectives
• Acquires fundamental skills for managing conflict to move discussions about tradeoffs towards resolution and decision
• Understands key business objectives and processes of IT’s customer, specifically how those objectives relate to the business’ problems and needs, their tools and systems
• Understands “customer context”, which consists of business processes and IT infrastructure and tools which support customer needs
• Participates in activities designed to ensure customer expectations are met
• Participates in ensuring JSOX and other compliance standards are met, and development of controls
• Interact with third parties including application service providers and partners
• Provide some subject matter (super user) expertise for business software application functionality within a specific business segment

What’s in it for you:  

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications: 

• Bachelor's degree from a four-year college or university
• 2 to 4 years as IT Business Analyst or related experience
• Familiarity with Microsoft Office 365, especially Word, PowerPoint, Excel, Visio and Project
• Excellent written and verbal communication skills
• Data Flow or Use Case Modeling
• Process Modeling
• Work visa sponsorship is not available for this position

Benefits:

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements: 
• Multiple medical insurance plan options + dental and vision insurance  
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $73,300k - $120,700k in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.  

#LI-AW1

#LI-hybrid