Job Title:
Team Leader (Sales)
Job Description
The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.
- Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
- Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
- Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
- Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
- Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
- Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
- Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
- Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability
Location:
VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City
Language Requirements:
Time Type:
Full time