The Business Process Analyst is responsible for analyzing, designing, and optimizing end-to-end business processes to ensure corporate strategy is translated into coordinated, cross-functional execution. The Analyst serves as a process architect and systems thinker, focused on uncovering bottlenecks, improving handoffs, identifying automation opportunities, and driving operational discipline across the organization. This role sits within Business Operations and works horizontally across GTM, Finance, Operations, and IT.
This role is located in Waltham, MA and requires four days/week onsite.
Key Responsibilities:
Process Design & Optimization
Own the end-to-end design, documentation, and governance of assigned business processes, including change control and ongoing optimization (e.g., lead to cash, procure to pay, plan to produce, and record to report).
Identify inefficiencies, friction points, and redundancies across workflows; recommend and drive process improvements, particularly at cross-functional handoffs.
Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control.
Ensure processes support internal controls, audit readiness, and operational rigor.
Cross-Functional Collaboration
Partner with cross-functional stakeholders to align processes with business objectives.
Serve as the primary translator between business users and IT, gathering requirements, clarifying needs, and ensuring solutions are both technically feasible and operationally sound.
Systems Evolution
Own the business intake and prioritization of system enhancements in partnership with IT.
Translate process requirements into clear, actionable system requirements that meet company standards.
Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability.
Oversee user acceptance testing and support enablement efforts to ensure successful adoption of new processes and tools.
Change Management & Governance
Drive structured change management when introducing new processes or tools.
Establish and enforce process governance standards to maintain operational discipline and audit readiness.
Qualifications:
Bachelor’s degree in business, operations, or a related field.
Experience owning or materially contributing to enterprise-scale process design and/or system implementations.
Experience operating in a scaled, audit-aware, or regulated environment.
Strong working knowledge of CRMs, ERPs, MRPs, MAPs, and related enterprise systems.
Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams.
Exceptional communication, organization, and attention to detail.
The base pay range for this position is between $88,740 to $110,754 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.
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