About the Team
The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you鈥檙e passionate about AI, building strong partnerships, and creating impactful change, this is the team for you!
About the Role
As a Manager, you will play a critical role in solving business critical problems. You鈥檒l identify key opportunity areas through primary and secondary research, find user & seller problems, set priorities, come up with solutions and drive implementation in different types of projects.
You鈥檒l shape up the right solutions in coordination with the product team (in case your solution requires tech interventions). You鈥檒l also work with the team leaders to create and improve the operating systems of the team (strategic planning, competitive intelligence, building review systems, culture and so on).