The Company
Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.
We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.
We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.
We had a choice: protect what we built, or reinvent ourselves.
We chose reinvention.
In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.
The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.
The Role
As our Marketing Coordination Intern, you'll be hands-on with the tasks that take place behind the scenes to generate marketing campaigns that put Delight.ai on the map in Korea.
Over the course of the internship, you'll own one marketing AI project end-to-end. You'll identify an area of the current repetitive coordination work that slows down execution, design a solution using AI, and implement it. You'll bring an AI-first mindset to how we work — finding ways to automate the repetitive stuff (outreach, follow-ups, content) so the team can focus on what actually moves the needle.
Beyond the AI project, you'll support the day-to-day execution of marketing activities, including content, campaigns, and partner coordination. Reporting to the APAC Field Marketing Manager, you'll assist with ongoing marketing tasks as they arise, keeping things running smoothly behind the scenes. You'll also work closely with the US team, communicating regularly to help align on priorities, timelines, and deliverables across markets.
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Working Conditions Details
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
Why Sendbird
We're not iterating on an existing product. We're rebuilding what customer experience means in an AI-first world, and we're doing it with a decade of data, infrastructure, and trust that no startup can replicate. This is a rare chance to join a company mid-reinvention, contribute to something real, and come out the other side knowing exactly how great AI products get built.
Sendbird