Associate, Internal Communications

About this role

Your team 

BlackRock’s Global Corporate Communications team brings to life how we help more people invest better so they can live better. We connect our people, platform, and strategy through clear, consistent storytelling that strengthens trust, deepens relationships, and supports growth across the firm.

As a global, highly integrated team, we partner across the business to deliver communications that reflect the full breadth of BlackRock’s capabilities—from public and private markets to technology and whole portfolio solutions—while reinforcing our culture and our role as a fiduciary.

Role Overview

We are seeking an Associate to join the Global Internal Communications team, with a clear mandate to help advance the team’s digital evolution and strengthen how employees access, consume, and engage with information across the firm.

This is a high-impact role for a digitally fluent communicator and operator who is equally comfortable shaping content, managing platforms, interpreting data, and improving workflows. The role sits at the intersection of storytelling, digital channels, analytics, and execution—and will help the team build a more modern internal communications experience that supports strategic storytelling and content generation, personalization, discoverability, and continuous employee feedback.

The ideal candidate brings strong foundational experience and sound judgment, and is ready to take ownership of day-to-day internal communications channel and platform operations while contributing to longer-term improvements in how internal communications are delivered at scale. They operate effectively in ambiguity, bring a bias for action and attention to detail, and are motivated to learn, test new ideas, and help the team adopt smarter tools and processes, including AI-enabled capabilities where appropriate.

Key Responsibilities

• Support and evolve BlackRock’s global internal digital communications ecosystem, including the firm’s flagship publication/s, intranet, digital signage, mobile apps, and more -- helping improve the employee communication experience through stronger content management, tools, workflows, governance standards, and measurement.
• Manage day-to-day publishing and editorial execution across internal digital platforms, ensuring content is accurate, timely, consistent in voice, and aligned with firm and brand standards.
• Help improve content discoverability and usability across internal platforms by supporting tagging, page structure, navigation, and related content practices, in partnership with stakeholders across HR, Technology, Marketing, and the business.
• Contribute to more personalized and audience-relevant communications by supporting segmentation, targeting, and channel optimization efforts across employee audiences.
• Use employee engagement data and content performance insights to inform editorial decisions, channel strategy, and ongoing improvements to employee communications.
• Support the execution of integrated internal communication campaigns tied to firm priorities, including AI adoption, culture, talent, and key business moments.
• Identify and help pilot new ways of working—leveraging AI, automation, and digital tools—to improve internal communications across content creation, distribution, and measurement.
• Stay current on emerging tools, platforms, and best practices, bringing a continuous improvement mindset to how we deliver communications and helping the team adopt new capabilities thoughtfully and responsibly.

Success in this role will look like

• Internal digital channels are well-managed, reliable, and increasingly easier for employees to navigate.
• Communications are informed by performance data and employee feedback, not just publishing cadence.
• Content is more strategically aligned to firm priorities, better organized, easier to find, and more reusable across the internal ecosystem.
• The team is testing and adopting smarter workflows, including AI-enabled tools, in ways that improve quality, speed, and consistency.
• Stakeholders view Internal Communications as a strong partner in improving how employees receive and act on information.

Qualifications

Required

• Bachelor’s degree in Communications, Journalism, Marketing, Computer Science, Information Systems, or a related field with a strong digital or technology focus.
• 2–4 years of professional experience in internal communications, corporate communications, digital workplace, technical project management or a related role.
• Experience project managing and working with digital content management systems (e.g., Microsoft 365), design tools (e.g., Adobe Creative Suite, Canva), email distribution platforms, related tools.
• Experience supporting reporting and analytics efforts, including the ability to build or maintain dashboards and translate performance data into actionable insights, such as through Power BI.
• Excellent project management and organizational skills and the ability to manage multiple projects with competing deadlines.
• Comfort learning new technologies and applying digital tools, including AI-enabled tools, responsibly and effectively in day-to-day work.

Preferred

• Experience in financial services, asset management, or another regulated industry.
• Exposure to analytics and measurement frameworks for internal communications.
• Familiarity with information architecture, taxonomy, search optimization, or content governance practices in digital environments.
• Experience using employee feedback, behavioral data, or platform insights to improve content or digital experiences.
• Interest in emerging technologies, including AI tools that enhance content creation and distribution workflows

For New York, NY Only the salary range for this position is USD$105,000.00 - USD$137,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qual