When you join the growing BILH team, you're not just taking a job, youâre making a difference in peopleâs lives.
The Medical Secretary provides essential administrative and clerical support to help ensure the smooth, efficient operation of a busy primary care office.Job Description:
Principal Duties & Responsibilities:
The Medical Secretary supports daily office operations by delivering organized, professional, and patientâcentered administrative assistance.
Patient & Front Desk Support
Greet patients in person and by phone with courtesy and professionalism
Maintain a clean, welcoming front desk and waiting area
Answer incoming calls, messages, and faxes and ensure timely communication
Scheduling & Registration
Schedule, confirm, and manage patient appointments using EHR systems (EPIC)
Register new patients and update existing patient information
Records & Documentation
Maintain accurate, organized, and confidential patient records
Prepare and manage medical correspondence, reports, and documentation
Insurance & Billing Support
Process insurance information and verify eligibility
Collect coâpays and process payments
Support billing processes as needed
Care Coordination
Coordinate referrals to specialists and follow up on authorizations
Support physicians and medical staff with administrative tasks as needed
Knowledge, Skills & Abilities Required:
Education & Experience
High school graduate
Minimum of one year of experience as a medical assistant in a medical practice environment preferred
Certification as a medical assistant preferred
Graduate of an accredited secretarial training school preferred
Two years of experience in a busy medical practice setting
Technical & Administrative Skills
Knowledge of medical terminology
Experience with word processing equipment and personal computers
Working knowledge of insurance regulations and required forms
Ability to be trained in CPT and ICDâ9 coding
Familiarity with billing systems preferred
Knowledge of preâadmission and preâtesting requirements helpful
Computer proficiency required
Professional Skills
Strong communication and interpersonal skills
Effective and professional telephone manner
Ability to communicate with patients, physicians, and other professional staff
Ability to work independently, follow directions, and manage multiple tasks simultaneously
Pay Range:
$20.00 - $26.92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
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