Manager Business Analytics

Career Category

Sales & Marketing Operations

Job Description

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people’s lives.

Manager Business Analytics
 

LIVE

WHAT YOU WILL DO
Lead the development and scaling of data and analytics capabilities to enable customer‑centric and data‑driven decision‑making across Outside‑US markets, driving the integration and effective use of diverse data sources to generate meaningful insights that support commercial and operational strategies. It involves close partnership with global and regional stakeholders to embed analytics into business processes, ensuring alignment with organizational priorities and market‑specific business requirements, while continuously evolving analytical frameworks, data models, and measurement approaches to improve business performance and decision quality.
he role also ensures high standards of data quality, consistency, and governance, enabling scalable and flexible analytics solutions across markets.

Responsibilities:

• Collaborate with cross-functional teams (e.g., Commercial, Marketing, Field Excellence, Digital, and Finance) to translate business questions into analytical solutions.

• Develop and apply analytical methods (e.g., segmentation, forecasting, performance analysis, and predictive modeling) to generate actionable insights.

• Analyze customer, market, and operational data to identify trends, opportunities, and areas for improvement.

• Design and maintain dashboards, reports, and data products that provide clear visibility into key performance metrics.

• Work closely with Technology and Data Engineering teams to ensure reliable data pipelines, proper data integration, and accessibility.

• Support test-and-learn initiatives by designing and analyzing experiments to inform business decisions.

• Communicate insights and recommendations effectively to both technical and non-technical stakeholders.

• Stay informed on emerging analytics techniques and tools, and contribute to their adoption where relevant.

Authority:

• Provide strategic input and guidance to the O-US data and reporting roadmap.

• Select and oversee vendors supporting customer engagement and sales reporting capabilities.

Outputs:

• Clear, actionable insights that support strategic and operational decision-making.

• Robust analytical models and tools that enhance understanding of business performance and opportunities.

• Scalable reporting and dashboard solutions that provide transparency on key metrics.

• Improved business outcomes driven by data-informed decisions.

• Established best practices for data usage, analysis, and reporting across teams.

WIN

WHAT WE EXPECT OF YOU

A visionary leader with the ability to define “what could be” in terms of data strategy and business enablement, while maintaining a deep understanding of “what is” across Amgen systems and processes, demonstrating strong strategic judgment to make difficult trade‑offs in system solutions and guide senior Outside‑US leadership through decision‑making. This role requires a high level of comfort in analytical and technical environments, including customer engagement platforms, data management, tracking, reporting, analytics, and ROI, combined with the ability to partner effectively with IT, commercial, and medical stakeholders. The individual brings strong leadership and change‑management capabilities, inspires innovation across cross‑functional and pan‑regional teams, navigates ambiguity through an iterative, pilot‑based approach, and drives results through solid interpersonal, cross‑functional, and self‑management skills while consistently defending key strategic principles.
 

Minimum Requirements:

• Academic education or experience from similar positions
• >5 years experience in industry; Deep understanding and experience in pharma sales & marketing, preferably at Amgen
• >3 years operational experience in implementing integrated multichannel cross-functional approaches (integrated at customer level planning, execution, tracking and analysis level)
• Documented transversal and transformational project management track record of success
• Strong strategic and analytical skills, to be able to drive very clear choices and priorities for the multichannel approach, including investment levels and trade offs versus current way of working
• Fluency in English, both oral and written communications.
• Pharmaceutical marketing experience
• Computer skills (MS Office programs)
• Tableau advanced developer skills
• Database query skills (e.g. SQL)
   

Preferred Requirements:

• >8 years experience in a leading pharmaceutical/biotechnology company; Experience in an affiliate SME leadership role strongly preferred, to ensure strong understanding of Amgen current commercial systems and processes
• >5 years experience in project management & outsourcing
• Significant experience in working within demanding matrix environment (including regional/global partnership with Technology/Finance/HR/Sourcing)

THRIVE

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

• Vast opportunities to learn, develop, and move up and across our global organization.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
• Flexible work arrangements.
   

APPLY NOW

Objects in your future are closer than they appear. Join us.
 

CAREERS.AMGEN.COM
 

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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